Stacy Barrows III
henderson.beier@gmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11096941 | Shipping cost question | Solved | Normal | — | shipping | 23h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |||
| 93132518 | Influencer code not working | Solved | Normal | — | shade-match | 3h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |||
| 98993169 | BOPIS order cancelled at store | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |||
| 80872727 | Return after 30-day window | Solved | Normal | — | bopisloyalty | 2h | ●Responded | 5/5 | — | — | Apr 30, 2026 | - | |||
| 31878756 | Shipping cost question | Closed | High | — | loyaltydamagedrefund | 16h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 16, 2026 | |||
| 46999741 | Where is my order? | Solved | High | — | Chat | — | 8h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - | ||
| 24577865 | Pro discount enrollment | Solved | Normal | — | shipping | 2h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |||
| 91906232 | Wholesale order question | Closed | Low | — | Chat | — | 1d 19h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 28, 2026 | ||
| 16180075 | Shipping cost question | Solved | Normal | — | Chat | shippinginfluencer | 3d 2h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | ||
| 96132181 | Where is my order? | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - | |||
| 42489587 | Price match request | Solved | Low | — | shipping | 2d 14h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |||
| 13372925 | BOPIS pickup not ready | Solved | Urgent | — | Social | wholesaleinfluencer | 4d 18h | ⊘Not fired | — | — | — | Jan 22, 2026 | - | ||
| 73487169 | Price match request | Closed | Normal | — | Phone | gift-card | 6h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 24, 2026 | ||
| 25762617 | BOPIS pickup not ready | Solved | High | — | Phone | influencer | 3h | ●Responded | 4/5 | — | — | Jan 11, 2026 | - | ||
| 60953966 | Missing samples in order | Solved | Normal | — | Chat | refund | 2d 21h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | ||
| 20375891 | Discount code not working | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jan 3, 2026 | - | ||
| 53136603 | Wholesale order question | Closed | Normal | — | Chat | app | 2h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 2, 2026 | ||
| 52679943 | Cancel order request | Solved | Normal | — | sampleswholesaleshipping | 20h | ●Responded | 5/5 | — | — | Dec 26, 2025 | - | |||
| 29279770 | Return after 30-day window | Solved | Normal | — | bopiswholesaleapp | 1d 22h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |||
| 18618814 | BOPIS pickup not ready | Closed | Normal | — | Chat | fragrance | 1h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 20, 2025 | ||
| 42683451 | Missing samples in order | Solved | Normal | — | Chat | returns | 1d | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | ||
| 16893522 | BOPIS order cancelled at store | Solved | Normal | — | Chat | — | 3h | ●Responded | 4/5 | — | — | Nov 29, 2025 | - | ||
| 72650914 | Restock alert for backorder | Solved | High | — | vip | 4h | ●Responded | 1/5 | — | — | Nov 18, 2025 | - | |||
| 97127628 | Refund not received | Solved | Normal | — | Chat | samplesinfluencerapp | 5h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | ||
| 21731565 | Allergic reaction concern | Closed | Low | — | wholesaleapp | 8h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 2, 2025 | |||
| 21166513 | Discount code not working | Closed | Normal | — | shade-matchshippingrefund | 2h | ⊘Not fired | — | — | — | Oct 27, 2025 | Nov 2, 2025 | |||
| 27999048 | Question about product ingredients | Solved | Normal | — | Chat | gift-card | 5h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | ||
| 77407579 | Cancel order request | Solved | Normal | — | refundbopis | 2h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - | |||
| 66842389 | Birthday gift not received | Pending | Normal | — | vipshade-match | - | —Skipped | — | — | — | Oct 15, 2025 | - | |||
| 08507752 | Loyalty points not posting | Closed | Normal | — | Social | vipdamaged | 1h | ⊘Not fired | — | — | — | Oct 11, 2025 | Oct 16, 2025 | ||
| 05996417 | Missing items in shipment | Solved | Normal | — | Chat | shipping | 6h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | ||
| 68328371 | Address change after shipping | Pending | Normal | — | — | - | —Skipped | — | — | — | Sep 25, 2025 | - | |||
| 07692684 | Klarna / Afterpay split issue | Closed | Low | — | fragranceshipping | 1d 4h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 23, 2025 | |||
| 58946034 | Loyalty points not posting | Closed | Normal | — | refundloyalty | 1d 4h | ●Responded | 3/5 | — | — | Sep 18, 2025 | Sep 24, 2025 | |||
| 20152335 | Wholesale order question | Solved | Normal | — | shippingwholesalerefund | 20h | ●Responded | 9/11 | — | — | Aug 29, 2025 | - | |||
| 84406465 | Influencer code not working | Open | Normal | — | Phone | influencervip | - | —Skipped | — | — | — | Aug 26, 2025 | - | ||
| 67121900 | Discount code not working | Closed | Normal | — | — | 2d 1h | ●Responded | 3/5 | — | — | Aug 19, 2025 | Aug 24, 2025 | |||
| 04503940 | App crashes at checkout | Solved | Normal | — | refund | 7h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |||
| 47578090 | Item authenticity concern | Solved | High | — | shipping | 2d 8h | ⊘Not fired | — | — | — | Jun 30, 2025 | - | |||
| 74972595 | Wrong shade sent | Solved | Urgent | — | shippingloyalty | 23h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |||
| 99647784 | Wrong shade sent | Solved | Low | — | Chat | damagedshade-matchinfluencer | 18h | ○Sent, no reply | — | — | — | Jun 1, 2025 | - | ||
| 10989675 | Price match request | Solved | Urgent | — | — | 11h | ○Sent, no reply | — | — | — | May 30, 2025 | - |