Santa Baumbach DVM
amira_rolfson95@gmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 18261152Wholesale order question | Santa Baumbach DVM |  Mr. Skyla Trantow | Apr 25, 2026, 7:03 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 77787494Refund not received | Santa Baumbach DVM |  Leonard Waters-Howell | Mar 1, 2026, 5:38 AM |
| 7/11 | I like it but I also shop other places. | 71313101Price match request | Santa Baumbach DVM |  Eula McKenzie | Feb 21, 2026, 8:41 PM |
| 4/5 | Mostly easy. The app made me re-login before processing the return. | 74402712App crashes at checkout | Santa Baumbach DVM |  Vilma Gusikowski | Jan 19, 2026, 6:32 PM |
| 10/11 | Already referred three friends. They all love it too. | 51242862Return after 30-day window | Santa Baumbach DVM | Eula McKenzie | Oct 11, 2025, 6:39 PM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 85902596Discount code not working | Santa Baumbach DVM | Leonard Waters-Howell | Oct 4, 2025, 1:00 PM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 91135604BOPIS order cancelled at store | Santa Baumbach DVM | Eula McKenzie | Sep 6, 2025, 5:34 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 07675963Cancel order request | Santa Baumbach DVM | Eula McKenzie | Aug 31, 2025, 7:12 AM |