Robyn Price
ilene74@gmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 52214739Wrong shade sent | Apr 20, 2026, 12:03 AM | ||
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 33545037Where is my order? | Jan 6, 2026, 11:00 AM | ||
| 3/5 | Solved the problem after I had to repeat my issue twice. | 93329270Missing items in shipment | Aug 27, 2025, 11:41 AM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 73792503Klarna / Afterpay split issue | Jul 28, 2025, 6:17 PM | ||
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 26507252Insider tier issue | Jul 10, 2025, 2:28 PM | ||
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 64926946Price match request | Jun 13, 2025, 8:19 PM | ||
| 9/11 | Big fan. Their customer service has saved me more than once. | 15647639Foundation match help | Jun 2, 2025, 8:56 PM |