Stuart Zieme
ellsworth.block@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 66290843Store experience feedback | May 24, 2026, 7:56 AM | ||
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 40273210Where is my order? | May 17, 2026, 1:51 AM | ||
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 03843922BOPIS order cancelled at store | May 13, 2026, 10:54 PM | ||
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 06631602Question about product ingredients | Apr 10, 2026, 11:30 PM | ||
| 3/5 | It worked. Nothing special, nothing bad. | 10243450Return after 30-day window | Feb 21, 2026, 5:10 PM | ||
| 3/5 | It's whatever. Got what I needed but no follow-through. | 52757533Address change after shipping | Feb 17, 2026, 5:11 PM | ||
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 10717893Gift card balance question | Jan 31, 2026, 2:02 PM | ||
| 1/5 | Worst customer service I've dealt with. Refund denied with no explanation. | 16279538Allergic reaction concern | Jan 14, 2026, 11:10 PM | ||
| 1/5 | Absolutely awful experience. No one would help with my damaged order. | 24183374Influencer code not working | Oct 22, 2025, 9:31 PM | ||
| 4/5 | Good. The personalization was decent but missed my undertone. | 45848740Return after 30-day window | Oct 4, 2025, 1:05 AM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 06037733App crashes at checkout | Sep 16, 2025, 1:02 AM | ||
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 82624354Question about product ingredients | Sep 1, 2025, 11:27 PM | ||
| 3/5 | Signup was straightforward. The quiz didn't really match me. | 51778210Allergic reaction concern | Jul 21, 2025, 8:46 PM | ||
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 38932208Where is my order? | Jul 11, 2025, 4:24 AM | ||
| 5/5 | Add a recommend-based-on-what-I-own feature. | 69018301Pro discount enrollment | Jul 4, 2025, 8:39 PM |