Stuart Zieme
ellsworth.block@yahoo.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66290843 | Store experience feedback | Solved | High | — | Chat | — | 1d | ●Responded | 10/11 | — | — | May 21, 2026 | - | ||
| 55551349 | Where is my order? | Closed | High | — | Chat | — | 19h | ○Sent, no reply | — | — | — | May 18, 2026 | May 22, 2026 | ||
| 40273210 | Where is my order? | Solved | High | — | Chat | appshade-match | 5h | ●Responded | 10/11 | — | — | May 15, 2026 | - | ||
| 77435107 | App crashes at checkout | Solved | Normal | — | influencershade-matchbopis | 1d 1h | ○Sent, no reply | — | — | — | May 13, 2026 | - | |||
| 03843922 | BOPIS order cancelled at store | Solved | Normal | — | — | 1h | ●Responded | 4/5 | — | — | May 13, 2026 | - | |||
| 80335412 | Order arrived damaged | Closed | High | — | shade-matchinfluencer | 19h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 20, 2026 | |||
| 06631602 | Question about product ingredients | Solved | Normal | — | Chat | wholesaleapp | 7h | ●Responded | 4/5 | — | — | Apr 9, 2026 | - | ||
| 16930739 | Return after 30-day window | Solved | Normal | — | fragranceapp | 1h | ⊘Not fired | — | — | — | Apr 9, 2026 | - | |||
| 92261125 | Cancel order request | Solved | High | — | Chat | returns | 22h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | ||
| 93172052 | Insider tier issue | Closed | Normal | — | Phone | damagedloyaltyinfluencer | 6h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 31, 2026 | ||
| 60369452 | Address change after shipping | Solved | Low | — | vipshade-match | 11h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |||
| 77560992 | Loyalty points not posting | Solved | Low | — | Phone | wholesalereturnsgift-card | 8h | ○Sent, no reply | — | — | — | Mar 8, 2026 | - | ||
| 40770546 | Restock alert for backorder | Solved | Normal | — | Chat | fragrancewholesale | 1d | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | ||
| 01998605 | Return after 30-day window | Solved | Normal | — | Chat | — | 17h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - | ||
| 10243450 | Return after 30-day window | Solved | Normal | — | Chat | wholesalevip | 2d 3h | ●Responded | 3/5 | — | — | Feb 17, 2026 | - | ||
| 52757533 | Address change after shipping | Solved | High | — | Phone | shade-match | 1h | ●Responded | 3/5 | — | — | Feb 16, 2026 | - | ||
| 05035638 | Question about product ingredients | Closed | Normal | — | — | 4h | ⊘Not fired | — | — | — | Feb 7, 2026 | Feb 11, 2026 | |||
| 73221449 | App crashes at checkout | Closed | Normal | — | Chat | fragranceviprefund | 5h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 4, 2026 | ||
| 10717893 | Gift card balance question | Solved | High | — | gift-card | 3h | ●Responded | 5/5 | — | — | Jan 30, 2026 | - | |||
| 16279538 | Allergic reaction concern | Solved | High | — | shade-matchfragrancevip | 1d 5h | ●Responded | 1/5 | — | — | Jan 12, 2026 | - | |||
| 12007995 | Missing samples in order | Solved | High | — | Phone | returnsdamagedbopis | 4h | ⊘Not fired | — | — | — | Jan 3, 2026 | - | ||
| 12966238 | BOPIS order cancelled at store | Solved | Normal | — | Chat | fragrancevip | 3h | ⊘Not fired | — | — | — | Jan 1, 2026 | - | ||
| 26352480 | Loyalty points not posting | Solved | Normal | — | Social | gift-card | 4h | ⊘Not fired | — | — | — | Dec 22, 2025 | - | ||
| 56833596 | Allergic reaction concern | Solved | Normal | — | sampleswholesalebopis | 4h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |||
| 02399345 | Missing samples in order | Solved | Low | — | shippingwholesale | 11h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |||
| 75485541 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | gift-cardapp | 22h | ⊘Not fired | — | — | — | Nov 22, 2025 | Nov 29, 2025 | ||
| 67712713 | Birthday gift not received | Pending | Normal | — | — | - | —Skipped | — | — | — | Oct 27, 2025 | - | |||
| 24183374 | Influencer code not working | Closed | Normal | — | influencershippingbopis | 3d 20h | ●Responded | 1/5 | — | — | Oct 17, 2025 | Oct 22, 2025 | |||
| 72124214 | Wholesale order question | Solved | Normal | — | Phone | returns | 9h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | ||
| 71689092 | Pro discount enrollment | Pending | High | — | loyaltybopis | - | —Skipped | — | — | — | Oct 11, 2025 | - | |||
| 27684763 | Pro discount enrollment | Solved | Normal | — | appwholesale | 3h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |||
| 45848740 | Return after 30-day window | Solved | Normal | — | Chat | shade-matchreturns | 3h | ●Responded | 4/5 | — | — | Oct 3, 2025 | - | ||
| 06037733 | App crashes at checkout | Solved | Normal | — | Chat | shade-matchloyaltydamaged | 1h | ●Responded | 5/5 | — | — | Sep 15, 2025 | - | ||
| 94723768 | Store experience feedback | Solved | Low | — | Social | gift-card | 21h | ⊘Not fired | — | — | — | Sep 11, 2025 | - | ||
| 34405047 | Missing items in shipment | Solved | High | — | Social | — | 19h | ⊘Not fired | — | — | — | Sep 11, 2025 | - | ||
| 82624354 | Question about product ingredients | Closed | High | — | app | 19h | ●Responded | 1/5 | — | — | Aug 30, 2025 | Sep 3, 2025 | |||
| 51730903 | Klarna / Afterpay split issue | Solved | High | — | Chat | influencershippingfragrance | 18h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | ||
| 98459605 | App crashes at checkout | Solved | Normal | — | Chat | shipping | 6h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | ||
| 47226371 | Return after 30-day window | Solved | Normal | — | Chat | gift-card | 2d 9h | ⊘Not fired | — | — | — | Jul 26, 2025 | - | ||
| 51778210 | Allergic reaction concern | Closed | Normal | — | shipping | 5h | ●Responded | 3/5 | — | — | Jul 20, 2025 | Jul 27, 2025 | |||
| 95136467 | Wholesale order question | Solved | Normal | — | Chat | samples | 1d 19h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | ||
| 38932208 | Where is my order? | Closed | Normal | — | Chat | bopisapp | 2h | ●Responded | 7/11 | — | — | Jul 10, 2025 | Jul 13, 2025 | ||
| 69018301 | Pro discount enrollment | Solved | High | — | gift-card | 21h | ●Responded | 5/5 | — | — | Jul 2, 2025 | - | |||
| 23064988 | Allergic reaction concern | Solved | Normal | — | shipping | 21h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |||
| 48153617 | Influencer code not working | Solved | Normal | — | app | 20h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |||
| 58435500 | BOPIS order cancelled at store | Solved | High | — | refundreturnsdamaged | 15h | ○Sent, no reply | — | — | — | May 29, 2025 | - | |||
| 13463985 | Foundation match help | Closed | Normal | — | Chat | — | 2d 15h | ○Sent, no reply | — | — | — | May 27, 2025 | Jun 2, 2025 |