Erika Yundt PhD
stanton_fadel@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 87593004Allergic reaction concern | Apr 2, 2026, 3:35 AM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 08336888App login problem | Mar 27, 2026, 12:38 PM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 24737420Missing items in shipment | Mar 12, 2026, 9:38 PM | ||
| 4/5 | Got there in the end. The chat went in circles for a bit. | 70376530Shipping cost question | Mar 11, 2026, 5:40 AM | ||
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 64444887BOPIS order cancelled at store | Feb 7, 2026, 9:55 PM | ||
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 83721869Shipping cost question | Nov 1, 2025, 7:20 PM | ||
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 68266659Wrong shade sent | Oct 24, 2025, 12:56 PM | ||
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 44513389Cancel subscription / Auto-replenish | Aug 23, 2025, 10:05 PM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 77062548Foundation match help | Aug 17, 2025, 7:04 AM | ||
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 62925049Klarna / Afterpay split issue | Aug 11, 2025, 2:15 PM | ||
| 4/5 | Got there in the end. The chat went in circles for a bit. | 17821927Price match request | Jun 22, 2025, 8:29 AM | ||
| 10/11 | Bloom understands what a beauty customer actually wants. | 69328843Allergic reaction concern | Jun 2, 2025, 3:29 AM |