Erika Yundt PhD
stanton_fadel@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86123878 | Pro discount enrollment | Closed | Normal | Erika Yundt PhD | — |  Julie Hodkiewicz | Phone | — | 12h | ○Sent, no reply | — | — | — | May 22, 2026 | May 29, 2026 |
| 53371663 | Cancel order request | Solved | Normal | Erika Yundt PhD | — |  Faith Hilll | Chat | — | 6h | ○Sent, no reply | — | — | — | May 20, 2026 | - |
| 43792465 | Missing items in shipment | Solved | Normal | Erika Yundt PhD | — |  Kip Schroeder IV | refundsamplesreturns | 4h | ○Sent, no reply | — | — | — | May 11, 2026 | - | |
| 03197159 | Refund not received | Solved | Normal | Erika Yundt PhD | — |  Amely Pacocha | Chat | shippingbopis | 1d 10h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 96276792 | Store experience feedback | Solved | High | Erika Yundt PhD | — |  Miss Amber Hintz Sr. | influencerrefund | 3h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |
| 74509470 | Birthday gift not received | Closed | Normal | Erika Yundt PhD | — |  Lily Raynor | vipreturnsshipping | 3h | ○Sent, no reply | — | — | — | Apr 24, 2026 | May 1, 2026 | |
| 58458722 | Lost package follow-up | Closed | High | Erika Yundt PhD | — |  Eula McKenzie | — | 4h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 25, 2026 | |
| 80117647 | Birthday gift not received | Solved | Normal | Erika Yundt PhD | — |  Darryl Jacobi | Phone | — | 5h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - |
| 87593004 | Allergic reaction concern | Solved | High | Erika Yundt PhD | — | Amely Pacocha | Chat | refundwholesaleloyalty | 19h | ●Responded | 10/11 | — | — | Mar 31, 2026 | - |
| 08336888 | App login problem | Solved | Normal | Erika Yundt PhD | — | Darryl Jacobi | — | 18h | ●Responded | 5/5 | — | — | Mar 25, 2026 | - | |
| 24737420 | Missing items in shipment | Solved | Normal | Erika Yundt PhD | — |  Oscar O'Hara | — | 7h | ●Responded | 10/11 | — | — | Mar 11, 2026 | - | |
| 70376530 | Shipping cost question | Closed | Normal | Erika Yundt PhD | — |  Chaz Renner | Chat | shade-matchviprefund | 3h | ●Responded | 4/5 | — | — | Mar 10, 2026 | Mar 12, 2026 |
| 26930217 | Discount code not working | Solved | High | Erika Yundt PhD | — | Chaz Renner | loyalty | 3h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - | |
| 27119371 | Price match request | Solved | Normal | Erika Yundt PhD | — | Faith Hilll | shippingfragrance | 2d 16h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |
| 64444887 | BOPIS order cancelled at store | Solved | High | Erika Yundt PhD | — | Kip Schroeder IV | Chat | — | 3h | ●Responded | 2/5 | — | — | Feb 6, 2026 | - |
| 69326971 | Gift card balance question | Solved | High | Erika Yundt PhD | — | Darryl Jacobi | shade-match | 2d 9h | ⊘Not fired | — | — | — | Jan 24, 2026 | - | |
| 79791040 | Insider tier issue | Solved | Normal | Erika Yundt PhD | — | Kip Schroeder IV | wholesaleapp | 5h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 97958042 | Influencer code not working | Solved | Normal | Erika Yundt PhD | — | Lily Raynor | Chat | shade-matchrefundreturns | 2h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - |
| 74924148 | Loyalty points not posting | Solved | Low | Erika Yundt PhD | — | Eula McKenzie | loyaltywholesale | 1h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 61311322 | Address change after shipping | Solved | Normal | Erika Yundt PhD | — | Oscar O'Hara | — | 2d 14h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 77492135 | Klarna / Afterpay split issue | Solved | Normal | Erika Yundt PhD | — |  Mr. Skyla Trantow | vipbopisshade-match | 5h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |
| 51810357 | Influencer code not working | Closed | Normal | Erika Yundt PhD | — |  Tommy Kuvalis | Phone | samples | 4h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 5, 2025 |
| 83721869 | Shipping cost question | Closed | Normal | Erika Yundt PhD | — | Julie Hodkiewicz | Chat | refund | 2d 16h | ●Responded | 4/5 | — | — | Oct 28, 2025 | Nov 5, 2025 |
| 68266659 | Wrong shade sent | Closed | Low | Erika Yundt PhD | — | Amely Pacocha | Chat | returnsapp | 2h | ●Responded | 4/5 | — | — | Oct 23, 2025 | Oct 27, 2025 |
| 50178114 | Allergic reaction concern | Closed | Normal | Erika Yundt PhD | — |  Yazmin Jast | Social | shade-matchfragrance | 1d | ⊘Not fired | — | — | — | Oct 2, 2025 | Oct 9, 2025 |
| 59543647 | Restock alert for backorder | Solved | Normal | Erika Yundt PhD | — |  Dr. Mandy McLaughlin | Chat | wholesale | 1h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - |
| 57726073 | Wholesale order question | Pending | Normal | Erika Yundt PhD | — |  Mr. Cade Senger | Chat | returnsgift-cardapp | - | —Skipped | — | — | — | Sep 5, 2025 | - |
| 41993956 | Shipping cost question | Open | Normal | Erika Yundt PhD | — | Amely Pacocha | wholesalevip | - | —Skipped | — | — | — | Aug 24, 2025 | - | |
| 44513389 | Cancel subscription / Auto-replenish | Solved | High | Erika Yundt PhD | — | Miss Amber Hintz Sr. | — | 3h | ●Responded | 2/5 | — | — | Aug 22, 2025 | - | |
| 77062548 | Foundation match help | Solved | Normal | Erika Yundt PhD | — | Amely Pacocha | shade-match | 4h | ●Responded | 5/5 | — | — | Aug 16, 2025 | - | |
| 62925049 | Klarna / Afterpay split issue | Closed | Normal | Erika Yundt PhD | — | Julie Hodkiewicz | — | 1d 23h | ●Responded | 1/5 | — | — | Aug 8, 2025 | Aug 14, 2025 | |
| 60174785 | Klarna / Afterpay split issue | Closed | Normal | Erika Yundt PhD | — |  Vilma Gusikowski | wholesaleshipping | 21h | ⊘Not fired | — | — | — | Aug 2, 2025 | Aug 8, 2025 | |
| 15328040 | Cancel order request | Pending | Normal | Erika Yundt PhD | — |  Steve O'Conner | gift-cardrefund | - | —Skipped | — | — | — | Jul 23, 2025 | - | |
| 86716825 | Missing items in shipment | Solved | Normal | Erika Yundt PhD | — | Oscar O'Hara | shippingapp | 4h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |
| 92177709 | BOPIS order cancelled at store | Solved | Normal | Erika Yundt PhD | — |  Mr. Eliza Gerhold IV | — | 2h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 16531595 | Influencer code not working | Pending | Low | Erika Yundt PhD | — | Lily Raynor | — | - | —Skipped | — | — | — | Jul 7, 2025 | - | |
| 85257101 | Refund not received | Open | Normal | Erika Yundt PhD | — |  Ignatius Cummerata | shippingappgift-card | - | —Skipped | — | — | — | Jun 22, 2025 | - | |
| 17821927 | Price match request | Closed | Normal | Erika Yundt PhD | — | Julie Hodkiewicz | returns | 1d 19h | ●Responded | 4/5 | — | — | Jun 18, 2025 | Jun 26, 2025 | |
| 60437777 | Insider tier issue | Solved | Normal | Erika Yundt PhD | — | Vilma Gusikowski | Chat | appshippingvip | 3h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - |
| 36700203 | Insider tier issue | Closed | Normal | Erika Yundt PhD | — | Kip Schroeder IV | vip | 3h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 11, 2025 | |
| 69328843 | Allergic reaction concern | Closed | High | Erika Yundt PhD | — | Kip Schroeder IV | damagedshade-match | 12h | ●Responded | 10/11 | — | — | May 31, 2025 | Jun 5, 2025 | |
| 47088980 | Gift card balance question | Closed | Normal | Erika Yundt PhD | — | Eula McKenzie | Chat | — | 14h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 2, 2025 |
| 39135144 | Cancel subscription / Auto-replenish | Pending | Low | Erika Yundt PhD | — | Yazmin Jast | Social | damagedinfluencer | - | —Skipped | — | — | — | May 29, 2025 | - |