Reed Parker
janelle.reynolds21@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 42642606Wrong shade sent | Reed Parker |  Vilma Gusikowski | May 4, 2026, 2:03 PM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 44030682Discount code not working | Reed Parker |  Miss Amber Hintz Sr. | May 3, 2026, 11:17 PM |
| 3/5 | Took some effort. Had to escalate to a manager to override the return window. | 17585517Pro discount enrollment | Reed Parker |  Steve O'Conner | Feb 20, 2026, 9:09 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 82704984Gift card balance question | Reed Parker |  Faith Hilll | Jan 21, 2026, 10:40 AM |
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 02388089Birthday gift not received | Reed Parker |  Dr. Mandy McLaughlin | Nov 19, 2025, 4:48 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 30321070Item authenticity concern | Reed Parker |  Jacklyn Dare | Nov 1, 2025, 8:12 PM |
| 5/5 | Tapped through the app and had my replacement on the way in 30 seconds. | 53850344Refund not received | Reed Parker | Faith Hilll | Sep 23, 2025, 12:38 AM |
| 1/11 | The Insider perks feel watered down compared to two years ago. | 68213171Wrong shade sent | Reed Parker |  Darryl Jacobi | Aug 8, 2025, 5:12 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 52155574Lost package follow-up | Reed Parker |  Garth Dooley | Jul 23, 2025, 4:54 PM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 29671997Where is my order? | Reed Parker |  Eula McKenzie | Jul 2, 2025, 2:46 PM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 02123869Wholesale order question | Reed Parker |  Mr. Cade Senger | Jun 1, 2025, 5:47 AM |