Reed Parker
janelle.reynolds21@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 76754217 | App login problem | Solved | Normal | Reed Parker | — |  Ignatius Cummerata | loyalty | 17h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 39339359 | Order arrived damaged | Pending | Normal | Reed Parker | — |  Lily Raynor | returns | - | —Skipped | — | — | — | May 9, 2026 | - | |
| 92875016 | Cancel subscription / Auto-replenish | Closed | Low | Reed Parker | — |  Garth Dooley | damaged | 23h | ○Sent, no reply | — | — | — | May 7, 2026 | May 9, 2026 | |
| 42642606 | Wrong shade sent | Solved | Normal | Reed Parker | — |  Vilma Gusikowski | Chat | bopiswholesale | 16h | ●Responded | 5/5 | — | — | May 3, 2026 | - |
| 53272157 | Question about product ingredients | Closed | Normal | Reed Parker | — |  Mr. Skyla Trantow | returns | 3d 15h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 4, 2026 | |
| 44030682 | Discount code not working | Closed | Normal | Reed Parker | — |  Miss Amber Hintz Sr. | Chat | samplesdamaged | 6d 19h | ●Responded | 3/5 | — | — | Apr 26, 2026 | May 4, 2026 |
| 16366913 | Pro discount enrollment | Open | Normal | Reed Parker | — |  Eula McKenzie | Chat | damagedshade-match | - | —Skipped | — | — | — | Apr 19, 2026 | - |
| 71108997 | Shipping cost question | Open | Normal | Reed Parker | — |  Oscar O'Hara | Chat | shippinggift-cardreturns | - | —Skipped | — | — | — | Apr 10, 2026 | - |
| 97938382 | App login problem | Pending | Low | Reed Parker | — | Eula McKenzie | Chat | shade-matchrefundgift-card | - | —Skipped | — | — | — | Apr 7, 2026 | - |
| 54950032 | Address change after shipping | Solved | Low | Reed Parker | — |  Julie Hodkiewicz | refunddamaged | 7h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |
| 24944728 | Missing samples in order | Solved | Normal | Reed Parker | — |  Katrina Johns | Phone | vip | 19h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - |
| 49955765 | Address change after shipping | Solved | Normal | Reed Parker | — |  Amely Pacocha | samplesfragrancerefund | 11h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 50698068 | Wholesale order question | Closed | Normal | Reed Parker | — |  Kaela Friesen | Chat | refundvipbopis | 5h | ○Sent, no reply | — | — | — | Mar 15, 2026 | Mar 21, 2026 |
| 17585517 | Pro discount enrollment | Solved | Normal | Reed Parker | — |  Steve O'Conner | Phone | shippingbopis | 1d | ●Responded | 3/5 | — | — | Feb 18, 2026 | - |
| 70428106 | Foundation match help | Closed | Normal | Reed Parker | — |  Darryl Jacobi | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 13, 2026 |
| 57178299 | Return after 30-day window | Closed | Normal | Reed Parker | — | Garth Dooley | Chat | bopisfragranceshipping | 15h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 16, 2026 |
| 80176321 | Return after 30-day window | Solved | Normal | Reed Parker | — | Katrina Johns | Chat | refundshade-match | 15h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - |
| 82704984 | Gift card balance question | Closed | Normal | Reed Parker | — |  Faith Hilll | Chat | wholesale | 19h | ●Responded | 5/5 | — | — | Jan 19, 2026 | Jan 21, 2026 |
| 13889545 | Order arrived damaged | Open | Normal | Reed Parker | — |  Leonard Waters-Howell | Chat | bopisvipreturns | - | —Skipped | — | — | — | Jan 16, 2026 | - |
| 20816942 | Allergic reaction concern | Open | Low | Reed Parker | — |  Chaz Renner | — | - | —Skipped | — | — | — | Jan 7, 2026 | - | |
| 82242663 | Allergic reaction concern | Closed | Normal | Reed Parker | — |  Jacklyn Dare | shade-matchloyaltyfragrance | 3h | ⊘Not fired | — | — | — | Jan 1, 2026 | Jan 7, 2026 | |
| 99653503 | Missing samples in order | Solved | Urgent | Reed Parker | — | Faith Hilll | damagedwholesaleinfluencer | 5h | ⊘Not fired | — | — | — | Dec 30, 2025 | - | |
| 21128297 | App login problem | Solved | Normal | Reed Parker | — | Chaz Renner | wholesalevip | 17h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 30217797 | Wholesale order question | Closed | Normal | Reed Parker | — | Julie Hodkiewicz | shippingrefund | 5d 16h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 28, 2025 | |
| 20906812 | Cancel order request | Solved | Normal | Reed Parker | — | Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |
| 07349855 | Influencer code not working | Closed | Normal | Reed Parker | — | Leonard Waters-Howell | — | 3h | ⊘Not fired | — | — | — | Dec 2, 2025 | Dec 6, 2025 | |
| 81140558 | Order arrived damaged | Solved | Low | Reed Parker | — | Vilma Gusikowski | influencershade-matchfragrance | 2d 3h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 02388089 | Birthday gift not received | Closed | High | Reed Parker | — |  Dr. Mandy McLaughlin | conversation-mockup | 17h | ●Responded | 2/5 | 84 | Nov 17, 2025 | Nov 21, 2025 | ||
| 52372188 | Gift card balance question | Solved | Normal | Reed Parker | — | Garth Dooley | Chat | refundgift-cardapp | 2d 9h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - |
| 23288044 | Wrong shade sent | Solved | Normal | Reed Parker | — |  Mr. Eliza Gerhold IV | Chat | shippingbopisdamaged | 9d 2h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - |
| 99899251 | Where is my order? | Closed | Normal | Reed Parker | — | Lily Raynor | refundshippingbopis | 13h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 9, 2025 | |
| 30321070 | Item authenticity concern | Solved | Low | Reed Parker | — | Jacklyn Dare | — | 16h | ●Responded | 5/5 | — | — | Oct 31, 2025 | - | |
| 83795681 | Wrong shade sent | Solved | Normal | Reed Parker | — | Lily Raynor | — | 22h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |
| 86975498 | App login problem | Solved | Normal | Reed Parker | — | Jacklyn Dare | damaged | 5h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |
| 32122430 | Wrong shade sent | Closed | Normal | Reed Parker | — | Chaz Renner | Chat | shippingrefund | 1d 13h | ○Sent, no reply | — | — | — | Sep 21, 2025 | Sep 27, 2025 |
| 53850344 | Refund not received | Solved | High | Reed Parker | — | Faith Hilll | loyaltyinfluencershipping | 15h | ●Responded | 5/5 | — | — | Sep 20, 2025 | - | |
| 76071673 | Order arrived damaged | Closed | Urgent | Reed Parker | — | Faith Hilll | Chat | — | 6h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 23, 2025 |
| 46651219 | Restock alert for backorder | Solved | Normal | Reed Parker | — | Miss Amber Hintz Sr. | loyaltybopis | 2h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 00914732 | Klarna / Afterpay split issue | Solved | Normal | Reed Parker | — |  Tommy Kuvalis | Chat | — | 4h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - |
| 28057543 | Discount code not working | Pending | Normal | Reed Parker | — | Faith Hilll | fragranceloyaltyvip | - | —Skipped | — | — | — | Aug 8, 2025 | - | |
| 68213171 | Wrong shade sent | Solved | Normal | Reed Parker | — | Darryl Jacobi | — | 1h | ●Responded | 1/11 | — | — | Aug 7, 2025 | - | |
| 52155574 | Lost package follow-up | Solved | Normal | Reed Parker | — | Garth Dooley | — | 3h | ●Responded | 4/5 | — | — | Jul 22, 2025 | - | |
| 24031457 | Where is my order? | Solved | Normal | Reed Parker | — | Garth Dooley | Phone | — | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - |
| 93146549 | Loyalty points not posting | Solved | Normal | Reed Parker | — | Eula McKenzie | loyaltyvipbopis | 1h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 76655077 | Insider tier issue | Solved | Normal | Reed Parker | — | Dr. Mandy McLaughlin | gift-card | 2d 3h | ⊘Not fired | — | — | — | Jul 3, 2025 | - | |
| 29671997 | Where is my order? | Closed | Normal | Reed Parker | — | Eula McKenzie | vipapp | 1h | ●Responded | 3/5 | — | — | Jun 30, 2025 | Jul 4, 2025 | |
| 79885229 | Store experience feedback | Closed | Normal | Reed Parker | — | Mr. Skyla Trantow | Phone | fragrancerefund | 2d 9h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 25, 2025 |
| 58158357 | Loyalty points not posting | Solved | Low | Reed Parker | — | Kaela Friesen | refund | 2h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 21661142 | Order arrived damaged | Open | Normal | Reed Parker | — |  Mr. Cade Senger | refundvipreturns | - | —Skipped | — | — | — | Jun 12, 2025 | - | |
| 60191281 | Loyalty points not posting | Solved | Normal | Reed Parker | — |  Kip Schroeder IV | vipshipping | 3h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - |