Ressie Wunsch-Koch III
ada5@gmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 30420916Loyalty points not posting | Ressie Wunsch-Koch III |  Julie Hodkiewicz | Feb 24, 2026, 12:49 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 04848466Klarna / Afterpay split issue | Ressie Wunsch-Koch III |  Mr. Skyla Trantow | Feb 14, 2026, 4:42 PM |
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 29850666Discount code not working | Ressie Wunsch-Koch III |  Eula McKenzie | Jan 28, 2026, 6:15 AM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 07525417BOPIS pickup not ready | Ressie Wunsch-Koch III |  Lily Raynor | Dec 21, 2025, 12:06 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 55865863Insider tier issue | Ressie Wunsch-Koch III |  Darryl Jacobi | Dec 18, 2025, 2:03 PM |
| 4/5 | Easy chat experience. Captcha at the start was annoying. | 33902897Address change after shipping | Ressie Wunsch-Koch III |  Amely Pacocha | Sep 17, 2025, 7:30 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 39089108Question about product ingredients | Ressie Wunsch-Koch III |  Faith Hilll | Sep 12, 2025, 2:01 PM |