Ressie Wunsch-Koch III
ada5@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 47880214 | BOPIS pickup not ready | Solved | Normal | Ressie Wunsch-Koch III | — |  Amely Pacocha | fragranceinfluencergift-card | 1d 22h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 32494137 | App crashes at checkout | Pending | Normal | Ressie Wunsch-Koch III | — |  Kip Schroeder IV | Chat | fragrance | - | —Skipped | — | — | — | May 19, 2026 | - |
| 72101116 | App login problem | Solved | High | Ressie Wunsch-Koch III | — |  Yazmin Jast | refundwholesale | 2d 5h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 44757353 | Discount code not working | Solved | Normal | Ressie Wunsch-Koch III | — | Amely Pacocha | — | 5h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |
| 03813531 | Gift card balance question | Closed | Urgent | Ressie Wunsch-Koch III | — |  Vilma Gusikowski | Chat | — | 23h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 6, 2026 |
| 76555283 | Wrong shade sent | Solved | Low | Ressie Wunsch-Koch III | — |  Julie Hodkiewicz | Chat | gift-cardappwholesale | 6h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 24804969 | Loyalty points not posting | Closed | Urgent | Ressie Wunsch-Koch III | — |  Mr. Skyla Trantow | Phone | loyalty | 21h | ⊘Not fired | — | — | — | Mar 6, 2026 | Mar 9, 2026 |
| 30420916 | Loyalty points not posting | Solved | Low | Ressie Wunsch-Koch III | — | Julie Hodkiewicz | bopiswholesale | 3h | ●Responded | 5/5 | — | — | Feb 23, 2026 | - | |
| 04848466 | Klarna / Afterpay split issue | Solved | Low | Ressie Wunsch-Koch III | — | Mr. Skyla Trantow | loyaltyfragranceshade-match | 12h | ●Responded | 5/5 | — | — | Feb 13, 2026 | - | |
| 56898789 | BOPIS order cancelled at store | Solved | Normal | Ressie Wunsch-Koch III | — |  Kaela Friesen | Chat | app | 4h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - |
| 73783302 | Missing samples in order | Solved | Normal | Ressie Wunsch-Koch III | — |  Leonard Waters-Howell | wholesalesamples | 2h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |
| 50557254 | Foundation match help | Solved | Low | Ressie Wunsch-Koch III | — |  Dr. Mandy McLaughlin | Chat | — | 1h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - |
| 29850666 | Discount code not working | Solved | Normal | Ressie Wunsch-Koch III | — |  Eula McKenzie | returnsbopisshipping | 16h | ●Responded | 4/5 | — | — | Jan 26, 2026 | - | |
| 86600939 | Influencer code not working | Solved | Low | Ressie Wunsch-Koch III | — |  Steve O'Conner | Phone | — | 3h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - |
| 78132071 | Cancel subscription / Auto-replenish | Solved | Normal | Ressie Wunsch-Koch III | — |  Katrina Johns | returnsvip | 4h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | |
| 01724862 | Question about product ingredients | Solved | Normal | Ressie Wunsch-Koch III | — |  Oscar O'Hara | bopissamples | 8d 23h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 55865863 | Insider tier issue | Solved | Normal | Ressie Wunsch-Koch III | — |  Darryl Jacobi | Chat | returns | 1h | ●Responded | 5/5 | — | — | Dec 16, 2025 | - |
| 07525417 | BOPIS pickup not ready | Solved | Normal | Ressie Wunsch-Koch III | — |  Lily Raynor | gift-cardfragrance | 6d 11h | ●Responded | 3/5 | — | — | Dec 12, 2025 | - | |
| 33874822 | Address change after shipping | Solved | Urgent | Ressie Wunsch-Koch III | — |  Garth Dooley | Chat | influencerreturnswholesale | 23h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - |
| 27918306 | Wrong shade sent | Closed | Urgent | Ressie Wunsch-Koch III | — |  Tommy Kuvalis | fragrance | 4h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 4, 2025 | |
| 92769752 | Pro discount enrollment | Closed | Normal | Ressie Wunsch-Koch III | — | Vilma Gusikowski | fragrancegift-cardshipping | 22h | ⊘Not fired | — | — | — | Nov 28, 2025 | Dec 5, 2025 | |
| 40845649 | Cancel subscription / Auto-replenish | Solved | Normal | Ressie Wunsch-Koch III | — |  Chaz Renner | loyaltysamples | 2h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 61170550 | Allergic reaction concern | Pending | Normal | Ressie Wunsch-Koch III | — |  Jacklyn Dare | Chat | vip | - | —Skipped | — | — | — | Oct 17, 2025 | - |
| 96047901 | BOPIS pickup not ready | Pending | Normal | Ressie Wunsch-Koch III | — |  Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | Oct 16, 2025 | - |
| 04722015 | Birthday gift not received | Solved | High | Ressie Wunsch-Koch III | — | Chaz Renner | Social | influencervip | 15h | ⊘Not fired | — | — | — | Oct 7, 2025 | - |
| 66807343 | Address change after shipping | Solved | Urgent | Ressie Wunsch-Koch III | — | Amely Pacocha | fragrance | 2d 23h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |
| 30303316 | Foundation match help | Solved | Normal | Ressie Wunsch-Koch III | — | Julie Hodkiewicz | Social | shippingreturnsfragrance | 21h | ⊘Not fired | — | — | — | Sep 17, 2025 | - |
| 33902897 | Address change after shipping | Solved | Normal | Ressie Wunsch-Koch III | — | Amely Pacocha | Chat | fragranceinfluencer | 3h | ●Responded | 4/5 | — | — | Sep 17, 2025 | - |
| 39089108 | Question about product ingredients | Solved | Normal | Ressie Wunsch-Koch III | — |  Faith Hilll | damagedinfluencershipping | 2h | ●Responded | 5/5 | — | — | Sep 10, 2025 | - | |
| 35589914 | Klarna / Afterpay split issue | Solved | Normal | Ressie Wunsch-Koch III | — | Faith Hilll | Social | appinfluencer | 6h | ⊘Not fired | — | — | — | Sep 8, 2025 | - |
| 69970821 | Influencer code not working | Solved | Low | Ressie Wunsch-Koch III | — | Lily Raynor | loyalty | 4h | ⊘Not fired | — | — | — | Sep 3, 2025 | - | |
| 62962015 | Lost package follow-up | Closed | Urgent | Ressie Wunsch-Koch III | — |  Mr. Cade Senger | Chat | shippinggift-cardrefund | 1d 12h | ⊘Not fired | — | — | — | Aug 26, 2025 | Aug 30, 2025 |
| 89839383 | Wholesale order question | Solved | High | Ressie Wunsch-Koch III | — | Julie Hodkiewicz | Chat | — | 3h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - |
| 84702834 | Address change after shipping | Pending | Low | Ressie Wunsch-Koch III | — | Lily Raynor | Chat | vipshade-match | - | —Skipped | — | — | — | Jul 23, 2025 | - |
| 14259259 | Where is my order? | Closed | High | Ressie Wunsch-Koch III | — | Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 21, 2025 | |
| 41691070 | Discount code not working | Solved | Low | Ressie Wunsch-Koch III | — | Kaela Friesen | returns | 17h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 99558693 | BOPIS pickup not ready | Solved | Normal | Ressie Wunsch-Koch III | — | Mr. Skyla Trantow | appreturnsgift-card | 22h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | |
| 88226011 | Restock alert for backorder | Solved | Normal | Ressie Wunsch-Koch III | — | Vilma Gusikowski | shippinggift-card | 23h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 04124354 | Store experience feedback | Open | Normal | Ressie Wunsch-Koch III | — | Lily Raynor | — | - | —Skipped | — | — | — | Jun 10, 2025 | - |