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CustomersGia Hodkiewicz

Gia Hodkiewicz

dianna.koepp@hotmail.com
Tickets31Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
1/5Agents kept transferring me, no one took ownership.08869242App login problemGia HodkiewiczDr. Mandy McLaughlinMay 6, 2026, 12:30 AM
4/5Resolved my question, just wish the app hadn't logged me out twice during the chat.68243244BOPIS pickup not readyGia HodkiewiczGarth DooleyDec 4, 2025, 3:06 PM
5/5Honestly the easiest exchange process I've used at any retailer.72234608Allergic reaction concernGia HodkiewiczMr. Skyla TrantowNov 12, 2025, 8:14 PM
4/5Solid first impression. The welcome email was a little overwhelming.75279041Loyalty points not postingGia HodkiewiczMr. Eliza Gerhold IVOct 26, 2025, 8:29 PM
1/5Spent over an hour on chat and got nowhere.49631863BOPIS order cancelled at storeGia HodkiewiczAmely PacochaOct 12, 2025, 10:08 AM
1/5Agents kept transferring me, no one took ownership.50853937Pro discount enrollmentGia HodkiewiczChaz RennerSep 20, 2025, 5:19 PM
4/5Mostly happy. Replacement product was sent but in the wrong shade initially.31147059Pro discount enrollmentGia HodkiewiczEula McKenzieAug 1, 2025, 8:11 AM
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Properties

Customer
Name
Gia Hodkiewicz
Email
dianna.koepp@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
—
Lifetime spend
367
Last purchase
Mar 8, 2026
Skin tone
—
Foundation shade
35C
Skin concerns
hyperpigmentation, anti-aging
Allergies / restrictions
paraben-free
Favorite brands
Olaplex
YTD spend
2,042
App installed
Yes
App last opened
May 5, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
95
Total orders
1
Preferred category
makeup
Tickets
Tickets
31
Last seen
May 22, 2026
Responses
Avg rating
2.86