Gia Hodkiewicz
dianna.koepp@hotmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Agents kept transferring me, no one took ownership. | 08869242App login problem | May 6, 2026, 12:30 AM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 68243244BOPIS pickup not ready | Dec 4, 2025, 3:06 PM | ||
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 72234608Allergic reaction concern | Nov 12, 2025, 8:14 PM | ||
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 75279041Loyalty points not posting | Oct 26, 2025, 8:29 PM | ||
| 1/5 | Spent over an hour on chat and got nowhere. | 49631863BOPIS order cancelled at store | Oct 12, 2025, 10:08 AM | ||
| 1/5 | Agents kept transferring me, no one took ownership. | 50853937Pro discount enrollment | Sep 20, 2025, 5:19 PM | ||
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 31147059Pro discount enrollment | Aug 1, 2025, 8:11 AM |