Gia Hodkiewicz
dianna.koepp@hotmail.com
Showing 1 - 31 of 31
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96693595 | Refund not received | Solved | High | Gia Hodkiewicz | — |  Garth Dooley | Chat | — | 2d 21h | ○Sent, no reply | — | — | — | May 22, 2026 | - |
| 48064843 | Birthday gift not received | Solved | Normal | Gia Hodkiewicz | — |  Julie Hodkiewicz | gift-cardapp | 5h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 43850377 | Wholesale order question | Solved | Normal | Gia Hodkiewicz | — |  Dr. Mandy McLaughlin | — | 6h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 08869242 | App login problem | Solved | Urgent | Gia Hodkiewicz | — | Dr. Mandy McLaughlin | influencerbopisgift-card | 1d 5h | ●Responded | 1/5 | — | — | May 4, 2026 | - | |
| 15214277 | Gift card balance question | Solved | Low | Gia Hodkiewicz | — |  Faith Hilll | Chat | — | 3h | ⊘Not fired | — | — | — | May 4, 2026 | - |
| 49987197 | Item authenticity concern | Solved | Normal | Gia Hodkiewicz | — |  Mr. Skyla Trantow | Chat | samples | 6h | ○Sent, no reply | — | — | — | May 4, 2026 | - |
| 03465477 | Influencer code not working | Solved | High | Gia Hodkiewicz | — |  Mr. Cade Senger | shipping | 6h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 52921397 | Wrong shade sent | Closed | Normal | Gia Hodkiewicz | — |  Vilma Gusikowski | loyalty | 20h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 25, 2026 | |
| 30721136 | Discount code not working | Open | Urgent | Gia Hodkiewicz | — | Dr. Mandy McLaughlin | Phone | shade-matchbopis | - | —Skipped | — | — | — | Apr 20, 2026 | - |
| 05510168 | Order arrived damaged | Solved | Normal | Gia Hodkiewicz | — |  Amely Pacocha | Social | — | 22h | ⊘Not fired | — | — | — | Apr 15, 2026 | - |
| 14093188 | Discount code not working | Pending | High | Gia Hodkiewicz | — |  Mr. Eliza Gerhold IV | returnswholesaleapp | - | —Skipped | — | — | — | Apr 15, 2026 | - | |
| 57301975 | Lost package follow-up | Solved | Normal | Gia Hodkiewicz | — | Amely Pacocha | Chat | returnsshippingapp | 1d | ○Sent, no reply | — | — | — | Mar 7, 2026 | - |
| 51435920 | App login problem | Solved | Normal | Gia Hodkiewicz | — |  Lily Raynor | Chat | gift-cardreturnsapp | 21h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - |
| 68243244 | BOPIS pickup not ready | Closed | High | Gia Hodkiewicz | — | Garth Dooley | Chat | gift-cardappshipping | 6h | ●Responded | 4/5 | — | — | Dec 2, 2025 | Dec 3, 2025 |
| 96405022 | Refund not received | Solved | High | Gia Hodkiewicz | — |  Ignatius Cummerata | — | 5h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 72234608 | Allergic reaction concern | Closed | Normal | Gia Hodkiewicz | — | Mr. Skyla Trantow | Phone | apployalty | 4h | ●Responded | 5/5 | — | — | Nov 11, 2025 | Nov 17, 2025 |
| 27199799 | Wholesale order question | Solved | Normal | Gia Hodkiewicz | — | Dr. Mandy McLaughlin | shipping | 10h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |
| 75279041 | Loyalty points not posting | Closed | Low | Gia Hodkiewicz | — | Mr. Eliza Gerhold IV | bopisapployalty | 2d 22h | ●Responded | 4/5 | — | — | Oct 22, 2025 | Oct 29, 2025 | |
| 10435330 | Klarna / Afterpay split issue | Solved | Normal | Gia Hodkiewicz | — |  Miss Amber Hintz Sr. | Chat | samples | 5h | ⊘Not fired | — | — | — | Oct 3, 2025 | - |
| 49631863 | BOPIS order cancelled at store | Closed | Normal | Gia Hodkiewicz | — | Amely Pacocha | Phone | shade-matchapprefund | 9d 3h | ●Responded | 1/5 | — | — | Oct 2, 2025 | Oct 17, 2025 |
| 50853937 | Pro discount enrollment | Closed | Normal | Gia Hodkiewicz | — |  Chaz Renner | Chat | shipping | 6h | ●Responded | 1/5 | — | — | Sep 19, 2025 | Sep 22, 2025 |
| 16312320 | Pro discount enrollment | Solved | Normal | Gia Hodkiewicz | — | Amely Pacocha | wholesalebopis | 3h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |
| 36161981 | Pro discount enrollment | Solved | High | Gia Hodkiewicz | — |  Kaela Friesen | vipfragranceshade-match | 1h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |
| 31147059 | Pro discount enrollment | Closed | Normal | Gia Hodkiewicz | — |  Eula McKenzie | Chat | returnswholesaledamaged | 2h | ●Responded | 4/5 | — | — | Jul 30, 2025 | Aug 6, 2025 |
| 43317057 | App login problem | Solved | Normal | Gia Hodkiewicz | — |  Oscar O'Hara | gift-cardinfluencer | 1d 20h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 76591062 | Klarna / Afterpay split issue | Closed | High | Gia Hodkiewicz | — | Mr. Skyla Trantow | app | 7h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 2, 2025 | |
| 70342938 | Missing samples in order | Solved | Normal | Gia Hodkiewicz | — |  Kip Schroeder IV | refund | 14h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |
| 83678296 | Loyalty points not posting | Closed | Normal | Gia Hodkiewicz | — |  Jacklyn Dare | Phone | damaged | 6h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 24, 2025 |
| 72614827 | Address change after shipping | Solved | Low | Gia Hodkiewicz | — | Mr. Eliza Gerhold IV | — | 1h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | |
| 40433845 | BOPIS order cancelled at store | Closed | Normal | Gia Hodkiewicz | — |  Darryl Jacobi | Chat | — | 17h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 14, 2025 |
| 40906245 | Klarna / Afterpay split issue | Solved | Normal | Gia Hodkiewicz | — | Darryl Jacobi | Social | returnsvip | 6h | ⊘Not fired | — | — | — | Jun 6, 2025 | - |