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CustomersAlphonso Ullrich

Alphonso Ullrich

martin51@gmail.com
Tickets31Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
1/5Three weeks, four agents, still no refund.70213141Missing items in shipmentAlphonso UllrichLily RaynorMar 21, 2026, 4:54 AM
4/5Helpful enough. Took longer than I expected for a simple address change.78174759Missing items in shipmentAlphonso UllrichLily RaynorMar 2, 2026, 4:23 PM
5/5Refund landed in my account before I even closed the chat. Wild.66793687Loyalty points not postingAlphonso UllrichKatrina JohnsJan 18, 2026, 3:52 PM
3/5Average first experience. App is okay.20092842Wrong shade sentAlphonso UllrichMr. Eliza Gerhold IVOct 5, 2025, 11:29 AM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.55578320Pro discount enrollmentAlphonso UllrichLily RaynorSep 19, 2025, 12:05 PM
9/11Tell everyone I know to shop here. Best beauty retailer, hands down.05107843Missing items in shipmentAlphonso UllrichGarth DooleySep 5, 2025, 10:13 PM
7/11I like it but I also shop other places.23054676BOPIS order cancelled at storeAlphonso UllrichAmely PacochaAug 30, 2025, 10:05 PM
9/11Recommend to anyone who'll listen. Best loyalty program in the space.15057537Missing items in shipmentAlphonso UllrichMr. Skyla TrantowAug 16, 2025, 10:51 AM
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Properties

Customer
Name
Alphonso Ullrich
Email
martin51@gmail.com
Loyalty tier
Gold
Company
—
Skin type
normal
Loyalty points
—
Lifetime spend
228
Last purchase
May 8, 2026
Skin tone
light
Foundation shade
22C
Skin concerns
dark-circles, acne
Allergies / restrictions
—
Favorite brands
Living Proof, Le Labo
YTD spend
3,469
App installed
No
App last opened
May 12, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
62
Total orders
1
Preferred category
skincare
Tickets
Tickets
31
Last seen
May 6, 2026
Responses
Avg rating
5.38