Alphonso Ullrich
martin51@gmail.com
Showing 1 - 31 of 31
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 97155269 | Lost package follow-up | Solved | Urgent | Alphonso Ullrich | — |  Garth Dooley | — | 4h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |
| 64461571 | Allergic reaction concern | Closed | High | Alphonso Ullrich | — |  Miss Amber Hintz Sr. | Chat | gift-card | 9h | ○Sent, no reply | — | — | — | May 1, 2026 | May 7, 2026 |
| 73050931 | Klarna / Afterpay split issue | Open | Low | Alphonso Ullrich | — |  Julie Hodkiewicz | damagedsamples | - | —Skipped | — | — | — | Apr 28, 2026 | - | |
| 34945212 | Refund not received | Open | Normal | Alphonso Ullrich | — | Miss Amber Hintz Sr. | damagedsamples | - | —Skipped | — | — | — | Apr 28, 2026 | - | |
| 22720346 | Birthday gift not received | Solved | Normal | Alphonso Ullrich | — |  Mr. Cade Senger | Chat | — | 2h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - |
| 70213141 | Missing items in shipment | Solved | Normal | Alphonso Ullrich | — |  Lily Raynor | Chat | wholesale | 17h | ●Responded | 1/5 | — | — | Mar 19, 2026 | - |
| 78706302 | Shipping cost question | Solved | Normal | Alphonso Ullrich | — |  Steve O'Conner | Chat | — | 6h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - |
| 78174759 | Missing items in shipment | Solved | High | Alphonso Ullrich | — | Lily Raynor | returns | 2d 8h | ●Responded | 4/5 | — | — | Feb 26, 2026 | - | |
| 01495272 | Shipping cost question | Solved | Normal | Alphonso Ullrich | — | Garth Dooley | Phone | — | 6h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - |
| 80730915 | Influencer code not working | Closed | Normal | Alphonso Ullrich | — |  Mr. Skyla Trantow | Chat | influencerrefundsamples | 2h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 20, 2026 |
| 57791458 | Shipping cost question | Solved | High | Alphonso Ullrich | — |  Amely Pacocha | shade-matchinfluencerrefund | 3h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 66793687 | Loyalty points not posting | Solved | Low | Alphonso Ullrich | — |  Katrina Johns | viprefund | 3h | ●Responded | 5/5 | — | — | Jan 17, 2026 | - | |
| 42399375 | Return after 30-day window | Solved | Normal | Alphonso Ullrich | — |  Kaela Friesen | shade-matchdamaged | 14h | ⊘Not fired | — | — | — | Dec 7, 2025 | - | |
| 08007605 | Wholesale order question | Pending | Normal | Alphonso Ullrich | — |  Yazmin Jast | Chat | influencersamples | - | —Skipped | — | — | — | Nov 27, 2025 | - |
| 02759527 | Cancel subscription / Auto-replenish | Closed | Low | Alphonso Ullrich | — |  Dr. Mandy McLaughlin | Chat | vipshade-match | 3h | ⊘Not fired | — | — | — | Nov 18, 2025 | Nov 21, 2025 |
| 84448100 | Cancel subscription / Auto-replenish | Open | Normal | Alphonso Ullrich | — | Amely Pacocha | Social | bopisfragrance | - | —Skipped | — | — | — | Nov 14, 2025 | - |
| 23584344 | Birthday gift not received | Solved | Normal | Alphonso Ullrich | — |  Vilma Gusikowski | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 91886763 | Cancel order request | Solved | Normal | Alphonso Ullrich | — | Vilma Gusikowski | Phone | — | 5h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 86504304 | Cancel subscription / Auto-replenish | Pending | Urgent | Alphonso Ullrich | — | Lily Raynor | Chat | vipshipping | - | —Skipped | — | — | — | Oct 20, 2025 | - |
| 20092842 | Wrong shade sent | Solved | Normal | Alphonso Ullrich | — |  Mr. Eliza Gerhold IV | Phone | loyaltywholesale | 4h | ●Responded | 3/5 | — | — | Oct 4, 2025 | - |
| 53907546 | Return after 30-day window | Solved | Low | Alphonso Ullrich | — | Kaela Friesen | damagedvipreturns | 7h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 71161774 | Order arrived damaged | Pending | Low | Alphonso Ullrich | — | Yazmin Jast | Phone | vip | - | —Skipped | — | — | — | Sep 19, 2025 | - |
| 55578320 | Pro discount enrollment | Solved | Normal | Alphonso Ullrich | — | Lily Raynor | appshippingdamaged | 3h | ●Responded | 5/5 | — | — | Sep 18, 2025 | - | |
| 62571125 | Store experience feedback | Closed | Normal | Alphonso Ullrich | — |  Chaz Renner | Chat | shippingshade-match | 11h | ⊘Not fired | — | — | — | Sep 15, 2025 | Sep 17, 2025 |
| 05107843 | Missing items in shipment | Solved | Low | Alphonso Ullrich | — | Garth Dooley | — | 5h | ●Responded | 9/11 | — | — | Sep 4, 2025 | - | |
| 36446345 | Birthday gift not received | Solved | Low | Alphonso Ullrich | — | Chaz Renner | bopis | 1d | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 23054676 | BOPIS order cancelled at store | Solved | Normal | Alphonso Ullrich | — | Amely Pacocha | Chat | — | 15h | ●Responded | 7/11 | — | — | Aug 29, 2025 | - |
| 56001320 | Gift card balance question | Closed | Normal | Alphonso Ullrich | — | Yazmin Jast | bopis | 14h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 27, 2025 | |
| 15057537 | Missing items in shipment | Solved | Normal | Alphonso Ullrich | — | Mr. Skyla Trantow | gift-cardwholesaleapp | 23h | ●Responded | 9/11 | — | — | Aug 14, 2025 | - | |
| 81223510 | BOPIS order cancelled at store | Solved | Normal | Alphonso Ullrich | — |  Mr. Lonie Hudson | Social | — | 15h | ⊘Not fired | — | — | — | Jul 11, 2025 | - |
| 41221532 | Refund not received | Solved | Normal | Alphonso Ullrich | — | Kaela Friesen | fragranceloyaltysamples | 5h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - |