Alphonso Ullrich
martin51@gmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Three weeks, four agents, still no refund. | 70213141Missing items in shipment | Mar 21, 2026, 4:54 AM | ||
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 78174759Missing items in shipment | Mar 2, 2026, 4:23 PM | ||
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 66793687Loyalty points not posting | Jan 18, 2026, 3:52 PM | ||
| 3/5 | Average first experience. App is okay. | 20092842Wrong shade sent | Oct 5, 2025, 11:29 AM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 55578320Pro discount enrollment | Sep 19, 2025, 12:05 PM | ||
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 05107843Missing items in shipment | Sep 5, 2025, 10:13 PM | ||
| 7/11 | I like it but I also shop other places. | 23054676BOPIS order cancelled at store | Aug 30, 2025, 10:05 PM | ||
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 15057537Missing items in shipment | Aug 16, 2025, 10:51 AM |