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CustomersDr. Carl Zieme

Dr. Carl Zieme

hassie_hilpert@gmail.com
Tickets37Responses6
Showing 1 - 6 of 6
Rating
Comment
Ticket
Customer
Team member
Responded
1/5Closed my ticket as resolved when nothing was resolved.31756724Insider tier issueDr. Carl ZiemeAmely PacochaApr 19, 2026, 3:07 PM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.98119488Pro discount enrollmentDr. Carl ZiemeKatrina JohnsNov 14, 2025, 8:09 AM
5/5The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin.58918700Store experience feedbackDr. Carl ZiemeMr. Cade SengerNov 13, 2025, 6:18 PM
10/11Tell everyone I know to shop here. Best beauty retailer, hands down.26648079Where is my order?Dr. Carl ZiemeChaz RennerAug 14, 2025, 2:20 AM
5/5Lightning fast response, fixed my Insider points balance in one message.10736202Address change after shippingDr. Carl ZiemeEula McKenzieJul 10, 2025, 5:06 AM
5/5App glitched at checkout, they manually processed my order and threw in free shipping. Lovely.29326372Influencer code not workingDr. Carl ZiemeOscar O'HaraJun 13, 2025, 7:43 PM
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Properties

Customer
Name
Dr. Carl Zieme
Email
hassie_hilpert@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
2,130
Lifetime spend
17
Last purchase
Mar 26, 2026
Skin tone
light
Foundation shade
47W
Skin concerns
acne, uneven-texture
Allergies / restrictions
sulfate-free
Favorite brands
Drunk Elephant
YTD spend
313
App installed
Yes
App last opened
May 13, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
158
Total orders
5
Preferred category
—
Tickets
Tickets
37
Last seen
May 15, 2026
Responses
Avg rating
5.17