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CustomersMr. Darrin Vandervort MD

Mr. Darrin Vandervort MD

Pacific Beauty Distributors·floyd_willms66@pacbeautydist.com
Tickets35Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Got brushed off when I asked about the damaged shipment.50448577Where is my order?Mr. Darrin Vandervort MDJulie HodkiewiczApr 4, 2026, 12:16 PM
2/5Took a manual override from a manager just to refund a clearly broken product.79456062Cancel order requestMr. Darrin Vandervort MDMr. Skyla TrantowMar 19, 2026, 5:50 PM
1/5Spent over an hour on chat and got nowhere.83118594Address change after shippingMr. Darrin Vandervort MDIgnatius CummerataMar 18, 2026, 5:34 PM
2/5Customer service has gone downhill. Used to love this brand.06630838Discount code not workingMr. Darrin Vandervort MDTommy KuvalisMar 16, 2026, 1:53 PM
2/5The shade quiz was completely off for my undertone.92857853Birthday gift not receivedMr. Darrin Vandervort MDTommy KuvalisMar 8, 2026, 11:34 AM
2/5Felt like I was talking to a script. Same response three times.15265761Store experience feedbackMr. Darrin Vandervort MDKatrina JohnsFeb 9, 2026, 9:41 PM
10/11The brand range alone makes it worth it. Service makes it lifelong.05656637Refund not receivedMr. Darrin Vandervort MDMiss Amber Hintz Sr.Jan 21, 2026, 9:08 PM
2/5Promised a callback that never came.46851365Store experience feedbackMr. Darrin Vandervort MDFaith HilllJan 13, 2026, 12:17 AM
2/5Loyalty points still missing after two separate chats about it.65049780Price match requestMr. Darrin Vandervort MDMr. Skyla TrantowDec 25, 2025, 3:08 AM
2/5Better packaging — less plastic.12921976Refund not receivedMr. Darrin Vandervort MDJacklyn DareDec 7, 2025, 9:34 PM
2/5Two-week back-and-forth for a refund that should have been one click.83478719Missing items in shipmentMr. Darrin Vandervort MDSteve O'ConnerAug 14, 2025, 3:44 AM
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Properties

Customer
Name
Mr. Darrin Vandervort MD
Email
floyd_willms66@pacbeautydist.com
Loyalty tier
Gold
Company
Pacific Beauty Distributors
Skin type
sensitive
Loyalty points
11,412
Lifetime spend
526
Last purchase
Mar 3, 2026
Skin tone
light-medium
Foundation shade
16W
Skin concerns
dark-circles, dullness
Allergies / restrictions
—
Favorite brands
Glossier, Charlotte Tilbury, Rare Beauty
YTD spend
3,629
App installed
No
App last opened
May 4, 2026
Email subscribed
No
Marketing segment
—
Last purchase amount
240
Total orders
2
Preferred category
makeup
Tickets
Tickets
35
Last seen
May 22, 2026
Responses
Avg rating
2.64