Mr. Darrin Vandervort MD
Pacific Beauty Distributors·floyd_willms66@pacbeautydist.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 35308083 | Refund not received | Solved | High | Pacific Beauty Distributors | bopisshade-match | 1h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |||
| 73602911 | BOPIS order cancelled at store | Solved | Normal | Pacific Beauty Distributors | — | 1h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |||
| 18100963 | Loyalty points not posting | Solved | Normal | Pacific Beauty Distributors | gift-cardshipping | 11h | ⊘Not fired | — | — | — | May 3, 2026 | - | |||
| 90746683 | Shipping cost question | Solved | Normal | Pacific Beauty Distributors | gift-cardvipwholesale | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |||
| 32596723 | Price match request | Pending | Normal | Pacific Beauty Distributors | fragrancewholesale | - | —Skipped | — | — | — | Apr 9, 2026 | - | |||
| 50448577 | Where is my order? | Closed | Normal | Pacific Beauty Distributors | — | 19h | ●Responded | 2/5 | — | — | Apr 2, 2026 | Apr 5, 2026 | |||
| 48583025 | Cancel order request | Solved | Low | Pacific Beauty Distributors | Social | — | 3h | ⊘Not fired | — | — | — | Mar 30, 2026 | - | ||
| 79456062 | Cancel order request | Solved | Low | Pacific Beauty Distributors | Chat | bopis | 16h | ●Responded | 2/5 | — | — | Mar 18, 2026 | - | ||
| 83118594 | Address change after shipping | Closed | Normal | Pacific Beauty Distributors | samplesreturns | 1d 22h | ●Responded | 1/5 | — | — | Mar 16, 2026 | Mar 24, 2026 | |||
| 70557892 | Missing samples in order | Pending | Normal | Pacific Beauty Distributors | app | - | —Skipped | — | — | — | Mar 16, 2026 | - | |||
| 06630838 | Discount code not working | Closed | Normal | Pacific Beauty Distributors | Chat | fragranceloyaltydamaged | 1h | ●Responded | 2/5 | — | — | Mar 14, 2026 | Mar 17, 2026 | ||
| 92857853 | Birthday gift not received | Closed | Low | Pacific Beauty Distributors | Chat | fragrance | 6h | ●Responded | 2/5 | — | — | Mar 7, 2026 | Mar 8, 2026 | ||
| 80037471 | Pro discount enrollment | Closed | High | Pacific Beauty Distributors | Social | influencersamplesapp | 3h | ⊘Not fired | — | — | — | Feb 18, 2026 | Feb 19, 2026 | ||
| 84309938 | Foundation match help | Closed | High | Pacific Beauty Distributors | viprefund | 3h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 13, 2026 | |||
| 15265761 | Store experience feedback | Solved | Urgent | Pacific Beauty Distributors | Chat | app | 16h | ●Responded | 2/5 | — | — | Feb 7, 2026 | - | ||
| 97851580 | Loyalty points not posting | Solved | Normal | Pacific Beauty Distributors | influencer | 15h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 05656637 | Refund not received | Solved | Normal | Pacific Beauty Distributors | Chat | — | 3h | ●Responded | 10/11 | — | — | Jan 21, 2026 | - | ||
| 46851365 | Store experience feedback | Closed | Low | Pacific Beauty Distributors | — | 2d 18h | ●Responded | 2/5 | — | — | Jan 8, 2026 | Jan 12, 2026 | |||
| 40892837 | Missing items in shipment | Solved | Low | Pacific Beauty Distributors | Chat | damaged | 5h | ⊘Not fired | — | — | — | Dec 25, 2025 | - | ||
| 65049780 | Price match request | Solved | Normal | Pacific Beauty Distributors | Chat | — | 16h | ●Responded | 2/5 | — | — | Dec 23, 2025 | - | ||
| 63854206 | App login problem | Closed | Normal | Pacific Beauty Distributors | refundloyaltyshade-match | 6h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 27, 2025 | |||
| 79232268 | Wrong shade sent | Pending | Normal | Pacific Beauty Distributors | Chat | — | - | —Skipped | — | — | — | Dec 10, 2025 | - | ||
| 12921976 | Refund not received | Closed | Low | Pacific Beauty Distributors | bopisinfluencerrefund | 2d 9h | ●Responded | 2/5 | — | — | Dec 4, 2025 | Dec 12, 2025 | |||
| 23295937 | Question about product ingredients | Closed | Normal | Pacific Beauty Distributors | Chat | returns | 5h | ○Sent, no reply | — | — | — | Nov 15, 2025 | Nov 19, 2025 | ||
| 19802465 | Birthday gift not received | Solved | High | Pacific Beauty Distributors | Chat | appshade-match | 11h | ○Sent, no reply | — | — | — | Nov 9, 2025 | - | ||
| 01612432 | App crashes at checkout | Solved | Normal | Pacific Beauty Distributors | Phone | bopiswholesalesamples | 2d 10h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | ||
| 32317437 | Birthday gift not received | Pending | Normal | Pacific Beauty Distributors | Social | vipbopis | - | —Skipped | — | — | — | Oct 17, 2025 | - | ||
| 98398284 | Discount code not working | Solved | Normal | Pacific Beauty Distributors | influencer | 3h | ○Sent, no reply | — | — | — | Sep 28, 2025 | - | |||
| 75544855 | Wrong shade sent | Solved | Normal | Pacific Beauty Distributors | Chat | loyalty | 2d 7h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | ||
| 20995517 | Missing samples in order | Solved | Normal | Pacific Beauty Distributors | returns | 1d | ⊘Not fired | — | — | — | Sep 15, 2025 | - | |||
| 97512686 | Restock alert for backorder | Solved | Low | Pacific Beauty Distributors | wholesaleloyalty | 5h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |||
| 43804774 | Birthday gift not received | Solved | High | Pacific Beauty Distributors | — | 6h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |||
| 83478719 | Missing items in shipment | Solved | Low | Pacific Beauty Distributors | Phone | — | 6h | ●Responded | 2/5 | — | — | Aug 12, 2025 | - | ||
| 77689199 | Price match request | Solved | Normal | Pacific Beauty Distributors | Chat | — | 9h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | ||
| 82672496 | Cancel order request | Solved | Normal | Pacific Beauty Distributors | Social | — | 1h | ⊘Not fired | — | — | — | Jun 19, 2025 | - |