Montana Gutmann
dandre65@yahoo.com
Showing 1 - 6 of 6
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 46165954Lost package follow-up | Montana Gutmann |  Katrina Johns | Apr 25, 2026, 8:31 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 46021464Where is my order? | Montana Gutmann |  Chaz Renner | Feb 20, 2026, 10:51 AM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 43029278Loyalty points not posting | Montana Gutmann |  Kip Schroeder IV | Feb 1, 2026, 10:52 AM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 74545293Influencer code not working | Montana Gutmann |  Tommy Kuvalis | Jan 7, 2026, 6:59 AM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 63494451Store experience feedback | Montana Gutmann |  Miss Amber Hintz Sr. | Nov 1, 2025, 12:50 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 78882408Refund not received | Montana Gutmann |  Oscar O'Hara | Jun 20, 2025, 3:04 PM |