Montana Gutmann
dandre65@yahoo.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 50835103 | Refund not received | Solved | High | Montana Gutmann | — |  Julie Hodkiewicz | shipping | 3d 12h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 46165954 | Lost package follow-up | Solved | Urgent | Montana Gutmann | — |  Katrina Johns | Chat | vipapp | 3h | ●Responded | 10/11 | — | — | Apr 24, 2026 | - |
| 30370241 | Missing samples in order | Solved | Normal | Montana Gutmann | — |  Faith Hilll | Chat | conversation-mockupwholesalefragrance | 20h | ○Sent, no reply | — | 80 | Mar 27, 2026 | - | |
| 14603628 | Address change after shipping | Solved | Normal | Montana Gutmann | — | Katrina Johns | sampleswholesale | 1h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 06133267 | Wholesale order question | Pending | Normal | Montana Gutmann | — |  Ignatius Cummerata | Chat | app | - | —Skipped | — | — | — | Mar 7, 2026 | - |
| 46979645 | Wrong shade sent | Solved | Normal | Montana Gutmann | — |  Mr. Eliza Gerhold IV | Chat | returnswholesalesamples | 7h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - |
| 53431320 | Order arrived damaged | Solved | Low | Montana Gutmann | — |  Mr. Cade Senger | — | 2d 19h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 46021464 | Where is my order? | Solved | Normal | Montana Gutmann | — |  Chaz Renner | bopis | 6h | ●Responded | 5/5 | — | — | Feb 18, 2026 | - | |
| 48161387 | Gift card balance question | Solved | Normal | Montana Gutmann | — |  Mr. Skyla Trantow | samplesfragranceloyalty | 5h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 43029278 | Loyalty points not posting | Solved | Normal | Montana Gutmann | — |  Kip Schroeder IV | — | 20h | ●Responded | 4/5 | — | — | Jan 30, 2026 | - | |
| 13566201 | Lost package follow-up | Closed | Normal | Montana Gutmann | — | Mr. Cade Senger | Chat | shade-matchloyalty | 1d 19h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 24, 2026 |
| 02783069 | Foundation match help | Solved | High | Montana Gutmann | — |  Garth Dooley | fragrancedamagedloyalty | 6h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 52223265 | Cancel subscription / Auto-replenish | Open | Normal | Montana Gutmann | — |  Amely Pacocha | Chat | — | - | —Skipped | — | — | — | Jan 7, 2026 | - |
| 74545293 | Influencer code not working | Solved | High | Montana Gutmann | — |  Tommy Kuvalis | Chat | gift-cardappreturns | 17h | ●Responded | 5/5 | — | — | Jan 5, 2026 | - |
| 58709768 | Wholesale order question | Pending | Normal | Montana Gutmann | — | Garth Dooley | loyaltyappgift-card | - | —Skipped | — | — | — | Dec 25, 2025 | - | |
| 06127833 | Cancel subscription / Auto-replenish | Solved | Normal | Montana Gutmann | — | Chaz Renner | Chat | — | 2h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - |
| 83337287 | Birthday gift not received | Solved | Normal | Montana Gutmann | — | Katrina Johns | — | 1d | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 62232802 | Order arrived damaged | Pending | Normal | Montana Gutmann | — | Chaz Renner | damagedreturnsfragrance | - | —Skipped | — | — | — | Nov 11, 2025 | - | |
| 21948348 | Klarna / Afterpay split issue | Pending | Low | Montana Gutmann | — |  Eula McKenzie | Chat | — | - | —Skipped | — | — | — | Nov 1, 2025 | - |
| 66771184 | Foundation match help | Pending | Normal | Montana Gutmann | — |  Jacklyn Dare | Chat | refund | - | —Skipped | — | — | — | Oct 31, 2025 | - |
| 68500291 | Address change after shipping | Solved | Normal | Montana Gutmann | — | Tommy Kuvalis | Chat | — | 1d | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 63494451 | Store experience feedback | Solved | Low | Montana Gutmann | — |  Miss Amber Hintz Sr. | Chat | refundreturnsgift-card | 2d 11h | ●Responded | 3/5 | — | — | Oct 28, 2025 | - |
| 83816804 | Cancel subscription / Auto-replenish | Pending | Normal | Montana Gutmann | — |  Darryl Jacobi | Phone | shipping | - | —Skipped | — | — | — | Oct 24, 2025 | - |
| 90693414 | Foundation match help | Solved | Normal | Montana Gutmann | — | Eula McKenzie | — | 6d 6h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 77895187 | Insider tier issue | Solved | Normal | Montana Gutmann | — | Ignatius Cummerata | returnsshade-match | 5h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 55119753 | App login problem | Pending | Normal | Montana Gutmann | — |  Vilma Gusikowski | Social | gift-cardsamples | - | —Skipped | — | — | — | Oct 6, 2025 | - |
| 97061821 | Store experience feedback | Solved | Urgent | Montana Gutmann | — |  Kaela Friesen | Phone | gift-card | 3h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 71473836 | Discount code not working | Solved | Normal | Montana Gutmann | — | Tommy Kuvalis | bopis | 3h | ⊘Not fired | — | — | — | Sep 26, 2025 | - | |
| 53287231 | Insider tier issue | Closed | Low | Montana Gutmann | — |  Yazmin Jast | gift-card | 3h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 13, 2025 | |
| 22555316 | Missing items in shipment | Solved | Low | Montana Gutmann | — | Tommy Kuvalis | gift-card | 6h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |
| 85541109 | Order arrived damaged | Solved | Low | Montana Gutmann | — | Jacklyn Dare | — | 14h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | |
| 49243418 | Influencer code not working | Solved | Low | Montana Gutmann | — | Miss Amber Hintz Sr. | damaged | 5h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 51347130 | Foundation match help | Solved | High | Montana Gutmann | — | Chaz Renner | shade-match | 5h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - | |
| 79035578 | Shipping cost question | Closed | Normal | Montana Gutmann | — | Kaela Friesen | fragrance | 10h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 20, 2025 | |
| 92995306 | Gift card balance question | Closed | Normal | Montana Gutmann | — |  Lily Raynor | Chat | — | 1d | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 19, 2025 |
| 85543772 | Missing items in shipment | Open | Low | Montana Gutmann | — |  Leonard Waters-Howell | shippinginfluencershade-match | - | —Skipped | — | — | — | Jul 13, 2025 | - | |
| 05328159 | Klarna / Afterpay split issue | Solved | Normal | Montana Gutmann | — | Mr. Eliza Gerhold IV | influencer | 2h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 35882039 | Klarna / Afterpay split issue | Solved | Low | Montana Gutmann | — | Julie Hodkiewicz | Chat | — | 6h | ⊘Not fired | — | — | — | Jul 1, 2025 | - |
| 27567319 | App crashes at checkout | Closed | Normal | Montana Gutmann | — | Tommy Kuvalis | Chat | refundshipping | 1d 9h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 6, 2025 |
| 51474546 | Address change after shipping | Solved | Normal | Montana Gutmann | — |  Steve O'Conner | bopisrefund | 1h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |
| 07249797 | Missing samples in order | Solved | Normal | Montana Gutmann | — | Yazmin Jast | Social | appgift-cardfragrance | 8h | ⊘Not fired | — | — | — | Jun 28, 2025 | - |
| 09198189 | Question about product ingredients | Solved | Normal | Montana Gutmann | — | Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 78882408 | Refund not received | Solved | Normal | Montana Gutmann | — |  Oscar O'Hara | Chat | loyaltygift-card | 8h | ●Responded | 10/11 | — | — | Jun 18, 2025 | - |
| 54322211 | Pro discount enrollment | Solved | Normal | Montana Gutmann | — | Kip Schroeder IV | bopisreturns | 23h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 82832381 | Missing samples in order | Solved | High | Montana Gutmann | — | Chaz Renner | Chat | loyaltybopis | 2h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |
| 10343356 | Allergic reaction concern | Solved | Normal | Montana Gutmann | — | Mr. Cade Senger | Chat | influencerapp | 3h | ○Sent, no reply | — | — | — | May 29, 2025 | - |
| 08382806 | Pro discount enrollment | Solved | High | Montana Gutmann | — |  Mr. Lonie Hudson | damagedwholesaleshade-match | 5h | ○Sent, no reply | — | — | — | May 24, 2025 | - |