Carrie Fay
vita.hamill29@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 41086611Gift card balance question | Carrie Fay |  Chaz Renner | May 2, 2026, 8:59 AM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 87062608Loyalty points not posting | Carrie Fay |  Garth Dooley | Mar 17, 2026, 6:00 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 33925477Foundation match help | Carrie Fay | Garth Dooley | Feb 26, 2026, 9:01 PM |
| 1/5 | Order was a gift, arrived two weeks late and damaged, and no one cared. | 72646672Gift card balance question | Carrie Fay |  Steve O'Conner | Feb 26, 2026, 1:01 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 27015173Insider tier issue | Carrie Fay |  Faith Hilll | Jan 24, 2026, 9:52 AM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 86917854Where is my order? | Carrie Fay |  Julie Hodkiewicz | Nov 30, 2025, 5:47 PM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 58158864Price match request | Carrie Fay | Steve O'Conner | Aug 25, 2025, 3:09 AM |
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 24495637Cancel subscription / Auto-replenish | Carrie Fay |  Kip Schroeder IV | Aug 21, 2025, 10:04 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 68723826Price match request | Carrie Fay | Faith Hilll | Aug 14, 2025, 8:36 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 33669770Gift card balance question | Carrie Fay |  Oscar O'Hara | Jun 6, 2025, 6:14 AM |