Alexandrea Stroman
geo_parker-kuvalis@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 39497172Pro discount enrollment | May 24, 2026, 8:05 PM | ||
| 10/11 | The selection, the service, the app — all top tier. | 28273039Cancel order request | Apr 10, 2026, 8:40 PM | ||
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 24734220Wrong shade sent | Apr 9, 2026, 3:34 PM | ||
| 10/11 | Bloom understands what a beauty customer actually wants. | 20000532Shipping cost question | Mar 26, 2026, 11:33 PM | ||
| 3/5 | Resolved but I had to dig for the right form. | 53918995Klarna / Afterpay split issue | Mar 4, 2026, 1:39 PM | ||
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 70993990Loyalty points not posting | Feb 28, 2026, 11:55 AM | ||
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 57668775App crashes at checkout | Dec 30, 2025, 1:16 PM | ||
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 80980062Shipping cost question | Dec 29, 2025, 9:33 PM | ||
| 5/5 | Best welcome experience I've had from any beauty brand. | 92467137Question about product ingredients | Dec 13, 2025, 7:19 PM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 47235440Refund not received | Jul 26, 2025, 7:07 PM | ||
| 4/11 | The app is slow and buggy now. Lost trust in the brand. | 08359724Loyalty points not posting | Jul 13, 2025, 4:35 AM |