Alexandrea Stroman
geo_parker-kuvalis@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 39497172 | Pro discount enrollment | Solved | High | Alexandrea Stroman | — |  Tommy Kuvalis | Chat | damagedinfluencersamples | 22h | ●Responded | 5/5 | — | — | May 22, 2026 | - |
| 54802064 | Gift card balance question | Solved | High | Alexandrea Stroman | — |  Ignatius Cummerata | refundshade-matchbopis | 1d 9h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 17551638 | Return after 30-day window | Closed | Normal | Alexandrea Stroman | — |  Mr. Skyla Trantow | Social | samplesgift-card | 2h | ⊘Not fired | — | — | — | May 6, 2026 | May 11, 2026 |
| 88165248 | Pro discount enrollment | Pending | Normal | Alexandrea Stroman | — |  Eula McKenzie | loyaltydamaged | - | —Skipped | — | — | — | May 1, 2026 | - | |
| 28273039 | Cancel order request | Closed | Normal | Alexandrea Stroman | — |  Jacklyn Dare | Chat | damaged | 6h | ●Responded | 10/11 | — | — | Apr 10, 2026 | Apr 15, 2026 |
| 24734220 | Wrong shade sent | Solved | Urgent | Alexandrea Stroman | — |  Garth Dooley | Phone | fragranceapp | 4h | ●Responded | 9/11 | — | — | Apr 8, 2026 | - |
| 20000532 | Shipping cost question | Closed | Normal | Alexandrea Stroman | — |  Chaz Renner | Chat | gift-carddamaged | 2h | ●Responded | 10/11 | — | — | Mar 25, 2026 | Mar 28, 2026 |
| 52107440 | Lost package follow-up | Solved | Normal | Alexandrea Stroman | — | Mr. Skyla Trantow | Chat | damaged | 4h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - |
| 64986371 | Pro discount enrollment | Open | Low | Alexandrea Stroman | — |  Katrina Johns | — | - | —Skipped | — | — | — | Mar 4, 2026 | - | |
| 53918995 | Klarna / Afterpay split issue | Solved | Normal | Alexandrea Stroman | — | Chaz Renner | loyaltysamples | 4h | ●Responded | 3/5 | — | — | Mar 2, 2026 | - | |
| 70993990 | Loyalty points not posting | Solved | Urgent | Alexandrea Stroman | — |  Darryl Jacobi | Chat | — | 9h | ●Responded | 10/11 | — | — | Feb 27, 2026 | - |
| 55604093 | Wrong shade sent | Solved | Normal | Alexandrea Stroman | — |  Kip Schroeder IV | loyaltydamaged | 12h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 94467748 | Loyalty points not posting | Pending | Normal | Alexandrea Stroman | — |  Leonard Waters-Howell | Chat | damaged | - | —Skipped | — | — | — | Jan 19, 2026 | - |
| 01395822 | Return after 30-day window | Solved | Low | Alexandrea Stroman | — |  Julie Hodkiewicz | refund | 1d 6h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |
| 80980062 | Shipping cost question | Closed | Normal | Alexandrea Stroman | — |  Miss Amber Hintz Sr. | returnsvip | 12h | ●Responded | 5/5 | — | — | Dec 28, 2025 | Jan 1, 2026 | |
| 57668775 | App crashes at checkout | Solved | Normal | Alexandrea Stroman | — | Eula McKenzie | Phone | — | 1h | ●Responded | 4/5 | — | — | Dec 28, 2025 | - |
| 57903415 | Foundation match help | Solved | Normal | Alexandrea Stroman | — |  Mr. Cade Senger | damagedrefund | 6h | ○Sent, no reply | — | — | — | Dec 21, 2025 | - | |
| 92467137 | Question about product ingredients | Closed | Urgent | Alexandrea Stroman | — | Eula McKenzie | — | 9h | ●Responded | 5/5 | — | — | Dec 11, 2025 | Dec 12, 2025 | |
| 95559126 | Refund not received | Solved | Normal | Alexandrea Stroman | — | Darryl Jacobi | Chat | shade-match | 2d | ○Sent, no reply | — | — | — | Dec 1, 2025 | - |
| 19083502 | Foundation match help | Pending | Normal | Alexandrea Stroman | — |  Amely Pacocha | — | - | —Skipped | — | — | — | Nov 13, 2025 | - | |
| 30039519 | Missing items in shipment | Solved | Normal | Alexandrea Stroman | — | Julie Hodkiewicz | loyaltyrefundsamples | 16h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | |
| 74599520 | Price match request | Solved | Low | Alexandrea Stroman | — |  Lily Raynor | vipgift-cardfragrance | 2d 22h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |
| 07499989 | Missing samples in order | Pending | Urgent | Alexandrea Stroman | — | Darryl Jacobi | gift-cardsamples | - | —Skipped | — | — | — | Oct 23, 2025 | - | |
| 18309424 | Allergic reaction concern | Solved | Normal | Alexandrea Stroman | — | Eula McKenzie | viployalty | 2d 15h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |
| 05466957 | Price match request | Pending | High | Alexandrea Stroman | — | Kip Schroeder IV | shade-match | - | —Skipped | — | — | — | Sep 30, 2025 | - | |
| 99898038 | Loyalty points not posting | Solved | Normal | Alexandrea Stroman | — | Katrina Johns | Chat | shade-match | 2d 9h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - |
| 41627480 | Address change after shipping | Solved | Normal | Alexandrea Stroman | — |  Oscar O'Hara | Chat | refundreturnsloyalty | 14h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - |
| 18819385 | Lost package follow-up | Solved | Normal | Alexandrea Stroman | — | Katrina Johns | bopisloyaltyshipping | 3h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 11704063 | BOPIS order cancelled at store | Pending | Normal | Alexandrea Stroman | — | Katrina Johns | Chat | — | - | —Skipped | — | — | — | Sep 9, 2025 | - |
| 46317425 | BOPIS order cancelled at store | Closed | High | Alexandrea Stroman | — | Jacklyn Dare | samplesvipdamaged | 2d 15h | ○Sent, no reply | — | — | — | Sep 7, 2025 | Sep 17, 2025 | |
| 48254417 | Item authenticity concern | Open | Low | Alexandrea Stroman | — | Eula McKenzie | Chat | damaged | - | —Skipped | — | — | — | Sep 3, 2025 | - |
| 76839351 | Address change after shipping | Solved | Normal | Alexandrea Stroman | — |  Mr. Eliza Gerhold IV | Chat | app | 3d 23h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - |
| 75541069 | Wholesale order question | Solved | Normal | Alexandrea Stroman | — | Mr. Cade Senger | Phone | shippinginfluencer | 15h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - |
| 52215613 | App login problem | Solved | Normal | Alexandrea Stroman | — | Mr. Eliza Gerhold IV | Social | influencer | 2d 1h | ⊘Not fired | — | — | — | Aug 18, 2025 | - |
| 88981194 | Shipping cost question | Closed | High | Alexandrea Stroman | — | Mr. Skyla Trantow | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 7, 2025 |
| 94863872 | Discount code not working | Solved | High | Alexandrea Stroman | — | Tommy Kuvalis | fragrance | 4d 8h | ⊘Not fired | — | — | — | Jul 27, 2025 | - | |
| 47235440 | Refund not received | Closed | Normal | Alexandrea Stroman | — | Jacklyn Dare | — | 22h | ●Responded | 5/5 | — | — | Jul 24, 2025 | Jul 26, 2025 | |
| 08359724 | Loyalty points not posting | Solved | High | Alexandrea Stroman | — | Jacklyn Dare | samplesvip | 19h | ●Responded | 4/11 | — | — | Jul 10, 2025 | - | |
| 87506218 | Klarna / Afterpay split issue | Solved | Low | Alexandrea Stroman | — |  Dr. Mandy McLaughlin | Chat | damagedbopis | 5h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - |
| 67325398 | Price match request | Solved | Normal | Alexandrea Stroman | — |  Kaela Friesen | — | 10h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |
| 39537044 | Question about product ingredients | Pending | Low | Alexandrea Stroman | — | Lily Raynor | refundwholesaleapp | - | —Skipped | — | — | — | Jun 24, 2025 | - | |
| 32213262 | Order arrived damaged | Open | Urgent | Alexandrea Stroman | — | Oscar O'Hara | influencerwholesale | - | —Skipped | — | — | — | Jun 10, 2025 | - | |
| 40859740 | App login problem | Solved | High | Alexandrea Stroman | — | Chaz Renner | fragrance | 2h | ○Sent, no reply | — | — | — | May 25, 2025 | - |