Louis Herman
william.hilpert67@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Three weeks, four agents, still no refund. | 38993257Order arrived damaged | May 2, 2026, 4:11 AM | ||
| 5/5 | Did everything from my phone in the elevator. So easy. | 58307209Where is my order? | Mar 22, 2026, 11:27 AM | ||
| 2/5 | App keeps crashing at checkout and support just told me to clear the cache. That doesn't help. | 27662624Pro discount enrollment | Mar 13, 2026, 11:33 PM | ||
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 05099761Foundation match help | Jan 7, 2026, 7:13 PM | ||
| 9/11 | The selection, the service, the app — all top tier. | 71919037Lost package follow-up | Nov 22, 2025, 3:17 AM | ||
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 80673425Wholesale order question | Oct 25, 2025, 2:25 PM | ||
| 10/11 | Bloom understands what a beauty customer actually wants. | 10448144Insider tier issue | Aug 17, 2025, 12:16 PM | ||
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 69124590Question about product ingredients | Aug 12, 2025, 11:08 AM | ||
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 11988799App crashes at checkout | Jul 30, 2025, 11:09 PM | ||
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 74047319Pro discount enrollment | Jul 22, 2025, 12:55 AM | ||
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 46552388App crashes at checkout | Jul 1, 2025, 5:29 PM |