Louis Herman
william.hilpert67@yahoo.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 05918117 | Refund not received | Solved | High | Louis Herman | — |  Garth Dooley | returns | 4h | ⊘Not fired | — | — | — | May 18, 2026 | - | |
| 11664363 | Discount code not working | Solved | Low | Louis Herman | — |  Mr. Cade Senger | shade-matchdamaged | 6h | ⊘Not fired | — | — | — | May 18, 2026 | - | |
| 38993257 | Order arrived damaged | Solved | Normal | Louis Herman | — |  Tommy Kuvalis | fragrancebopis | 20h | ●Responded | 1/5 | — | — | Apr 30, 2026 | - | |
| 16739022 | Where is my order? | Solved | Normal | Louis Herman | — |  Eula McKenzie | — | 2d 6h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 58966616 | Cancel subscription / Auto-replenish | Solved | Normal | Louis Herman | — |  Lily Raynor | Chat | appshade-match | 5h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - |
| 54750349 | Missing samples in order | Solved | High | Louis Herman | — |  Kaela Friesen | — | 21h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 37037834 | Shipping cost question | Closed | Urgent | Louis Herman | — |  Miss Amber Hintz Sr. | loyaltygift-card | 1h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Apr 1, 2026 | |
| 58307209 | Where is my order? | Closed | Normal | Louis Herman | — |  Julie Hodkiewicz | shippingwholesale | 5h | ●Responded | 5/5 | — | — | Mar 21, 2026 | Mar 23, 2026 | |
| 39474559 | Foundation match help | Solved | Normal | Louis Herman | — |  Faith Hilll | Phone | appshade-match | 1h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - |
| 79727528 | BOPIS order cancelled at store | Closed | Low | Louis Herman | — | Lily Raynor | fragrancegift-card | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 16, 2026 | |
| 27662624 | Pro discount enrollment | Closed | Low | Louis Herman | — |  Mr. Eliza Gerhold IV | — | 3h | ●Responded | 2/5 | — | — | Mar 12, 2026 | Mar 13, 2026 | |
| 70049631 | Wrong shade sent | Pending | High | Louis Herman | — | Julie Hodkiewicz | gift-cardappsamples | - | —Skipped | — | — | — | Mar 7, 2026 | - | |
| 72333246 | Item authenticity concern | Solved | Normal | Louis Herman | — |  Mr. Lonie Hudson | gift-cardinfluencersamples | 13h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 54894928 | Klarna / Afterpay split issue | Solved | Normal | Louis Herman | — |  Dr. Mandy McLaughlin | — | 2d 22h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 36706906 | Pro discount enrollment | Open | Normal | Louis Herman | — | Faith Hilll | Chat | viployaltyfragrance | - | —Skipped | — | — | — | Jan 22, 2026 | - |
| 63355485 | BOPIS pickup not ready | Pending | Normal | Louis Herman | — |  Chaz Renner | Chat | wholesalereturns | - | —Skipped | — | — | — | Jan 11, 2026 | - |
| 05099761 | Foundation match help | Closed | High | Louis Herman | — | Miss Amber Hintz Sr. | — | 2h | ●Responded | 2/5 | — | — | Jan 6, 2026 | Jan 7, 2026 | |
| 68129090 | App crashes at checkout | Solved | High | Louis Herman | — | Lily Raynor | shipping | 11h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 88265552 | Question about product ingredients | Solved | Normal | Louis Herman | — | Chaz Renner | influencershipping | 13h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 71919037 | Lost package follow-up | Closed | Normal | Louis Herman | — | Dr. Mandy McLaughlin | bopisshade-matchwholesale | 1h | ●Responded | 9/11 | — | — | Nov 21, 2025 | Nov 23, 2025 | |
| 74528862 | Foundation match help | Closed | Normal | Louis Herman | — |  Yazmin Jast | — | 23h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 23, 2025 | |
| 52119528 | Cancel subscription / Auto-replenish | Solved | Normal | Louis Herman | — | Dr. Mandy McLaughlin | Chat | loyaltyreturns | 1h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 33611914 | App crashes at checkout | Solved | Normal | Louis Herman | — | Yazmin Jast | Chat | — | 2h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - |
| 58132092 | Restock alert for backorder | Solved | Normal | Louis Herman | — | Kaela Friesen | Chat | bopissamplesloyalty | 1h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 80673425 | Wholesale order question | Solved | Normal | Louis Herman | — |  Kip Schroeder IV | Chat | damaged | 12h | ●Responded | 4/5 | — | — | Oct 23, 2025 | - |
| 34416680 | Store experience feedback | Solved | Low | Louis Herman | — | Chaz Renner | Phone | — | 2h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 89260365 | App login problem | Open | Normal | Louis Herman | — |  Katrina Johns | fragranceshade-match | - | —Skipped | — | — | — | Oct 1, 2025 | - | |
| 81759101 | Influencer code not working | Pending | Normal | Louis Herman | — | Eula McKenzie | — | - | —Skipped | — | — | — | Sep 23, 2025 | - | |
| 06471122 | App crashes at checkout | Solved | Low | Louis Herman | — | Lily Raynor | wholesalesamples | 1d 20h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 09857110 | App crashes at checkout | Closed | Normal | Louis Herman | — | Mr. Cade Senger | samples | 7h | ⊘Not fired | — | — | — | Aug 30, 2025 | Sep 5, 2025 | |
| 10448144 | Insider tier issue | Solved | High | Louis Herman | — | Garth Dooley | returnsinfluencer | 12h | ●Responded | 10/11 | — | — | Aug 15, 2025 | - | |
| 56032466 | App crashes at checkout | Open | High | Louis Herman | — | Miss Amber Hintz Sr. | influencershippingloyalty | - | —Skipped | — | — | — | Aug 13, 2025 | - | |
| 30527891 | Address change after shipping | Pending | Low | Louis Herman | — | Chaz Renner | Phone | shippingloyaltyrefund | - | —Skipped | — | — | — | Aug 9, 2025 | - |
| 69124590 | Question about product ingredients | Solved | High | Louis Herman | — | Chaz Renner | bopissamplesinfluencer | 2d 2h | ●Responded | 4/5 | — | — | Aug 8, 2025 | - | |
| 53962866 | Klarna / Afterpay split issue | Solved | Low | Louis Herman | — | Yazmin Jast | Social | appgift-cardbopis | 4h | ⊘Not fired | — | — | — | Aug 7, 2025 | - |
| 47434855 | Pro discount enrollment | Solved | Normal | Louis Herman | — | Julie Hodkiewicz | refundfragrance | 2h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |
| 34443843 | Item authenticity concern | Open | Normal | Louis Herman | — | Julie Hodkiewicz | — | - | —Skipped | — | — | — | Jul 31, 2025 | - | |
| 11988799 | App crashes at checkout | Closed | Normal | Louis Herman | — | Mr. Eliza Gerhold IV | — | 6d 7h | ●Responded | 2/5 | — | — | Jul 23, 2025 | Aug 4, 2025 | |
| 35339786 | Shipping cost question | Solved | Low | Louis Herman | — |  Amely Pacocha | Social | — | 20h | ⊘Not fired | — | — | — | Jul 23, 2025 | - |
| 74047319 | Pro discount enrollment | Solved | Normal | Louis Herman | — | Miss Amber Hintz Sr. | samplesapprefund | 1h | ●Responded | 9/11 | — | — | Jul 21, 2025 | - | |
| 23676873 | App login problem | Pending | Normal | Louis Herman | — |  Vilma Gusikowski | Phone | shippingbopis | - | —Skipped | — | — | — | Jul 8, 2025 | - |
| 46552388 | App crashes at checkout | Solved | High | Louis Herman | — | Amely Pacocha | Chat | damaged | 2h | ●Responded | 5/5 | — | — | Jun 30, 2025 | - |
| 30146524 | Item authenticity concern | Pending | High | Louis Herman | — |  Steve O'Conner | shade-matchreturns | - | —Skipped | — | — | — | Jun 28, 2025 | - | |
| 17585570 | Item authenticity concern | Solved | Normal | Louis Herman | — |  Jacklyn Dare | influencer | 2h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 72673136 | Discount code not working | Closed | Low | Louis Herman | — | Mr. Eliza Gerhold IV | fragranceloyaltygift-card | 21h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 9, 2025 |