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CustomersLouis Herman

Louis Herman

william.hilpert67@yahoo.com
Tickets45Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
1/5Three weeks, four agents, still no refund.38993257Order arrived damagedLouis HermanTommy KuvalisMay 2, 2026, 4:11 AM
5/5Did everything from my phone in the elevator. So easy.58307209Where is my order?Louis HermanJulie HodkiewiczMar 22, 2026, 11:27 AM
2/5App keeps crashing at checkout and support just told me to clear the cache. That doesn't help.27662624Pro discount enrollmentLouis HermanMr. Eliza Gerhold IVMar 13, 2026, 11:33 PM
2/5Refund came through but was 30 dollars short and no one can explain why.05099761Foundation match helpLouis HermanMiss Amber Hintz Sr.Jan 7, 2026, 7:13 PM
9/11The selection, the service, the app — all top tier.71919037Lost package follow-upLouis HermanDr. Mandy McLaughlinNov 22, 2025, 3:17 AM
4/5Helpful, just felt rushed at the end of the conversation.80673425Wholesale order questionLouis HermanKip Schroeder IVOct 25, 2025, 2:25 PM
10/11Bloom understands what a beauty customer actually wants.10448144Insider tier issueLouis HermanGarth DooleyAug 17, 2025, 12:16 PM
4/5Good support, just the points didn't post automatically — had to ask.69124590Question about product ingredientsLouis HermanChaz RennerAug 12, 2025, 11:08 AM
2/5Two weeks for a refund on an order that was lost in transit.11988799App crashes at checkoutLouis HermanMr. Eliza Gerhold IVJul 30, 2025, 11:09 PM
9/11I tell everyone — Bloom is doing beauty retail right.74047319Pro discount enrollmentLouis HermanMiss Amber Hintz Sr.Jul 22, 2025, 12:55 AM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.46552388App crashes at checkoutLouis HermanAmely PacochaJul 1, 2025, 5:29 PM
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Properties

Customer
Name
Louis Herman
Email
william.hilpert67@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
—
Lifetime spend
5
Last purchase
Mar 8, 2026
Skin tone
tan
Foundation shade
—
Skin concerns
dullness, hyperpigmentation, fine-lines
Allergies / restrictions
nickel-allergy, paraben-free
Favorite brands
Dior
YTD spend
—
App installed
—
App last opened
May 2, 2026
Email subscribed
No
Marketing segment
active
Last purchase amount
—
Total orders
—
Preferred category
—
Tickets
Tickets
45
Last seen
May 18, 2026
Responses
Avg rating
4.82