Zella Moen
jayda_hayes78@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 67085396Missing samples in order | Zella Moen |  Faith Hilll | Mar 1, 2026, 10:49 PM |
| 3/5 | Decent enough. Wish there was a guided tour of the app. | 21494976Cancel order request | Zella Moen |  Tommy Kuvalis | Feb 28, 2026, 9:24 AM |
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 50349414App crashes at checkout | Zella Moen |  Julie Hodkiewicz | Feb 10, 2026, 5:05 AM |
| 5/5 | Two clicks and my Insider tier was restored. Zero friction. | 11709907Loyalty points not posting | Zella Moen |  Mr. Eliza Gerhold IV | Feb 2, 2026, 2:40 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 02944194App crashes at checkout | Zella Moen |  Chaz Renner | Dec 26, 2025, 2:52 AM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 60067620Influencer code not working | Zella Moen |  Dr. Mandy McLaughlin | Nov 16, 2025, 1:52 PM |
| 7/11 | The Insider program is okay. Not as good as some competitors. | 95818012Discount code not working | Zella Moen |  Darryl Jacobi | Nov 13, 2025, 10:03 PM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 95203619Insider tier issue | Zella Moen | Julie Hodkiewicz | Oct 31, 2025, 8:34 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 36503429BOPIS pickup not ready | Zella Moen | Faith Hilll | Oct 25, 2025, 8:01 PM |
| 3/5 | Add more clean / fragrance-free filters. | 70126821Price match request | Zella Moen |  Mr. Lonie Hudson | Sep 26, 2025, 2:28 PM |
| 2/5 | Customer service has gone downhill. Used to love this brand. | 46968757Question about product ingredients | Zella Moen |  Miss Amber Hintz Sr. | Jul 12, 2025, 3:12 AM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 38750689Cancel subscription / Auto-replenish | Zella Moen |  Vilma Gusikowski | Jul 11, 2025, 4:13 PM |