Zella Moen
jayda_hayes78@yahoo.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 67301237 | Address change after shipping | Solved | Normal | Zella Moen | — |  Mr. Cade Senger | gift-card | 5h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |
| 83784049 | Price match request | Solved | Normal | Zella Moen | — |  Faith Hilll | Phone | refundloyaltyvip | 2d 21h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 13815088 | Pro discount enrollment | Solved | Normal | Zella Moen | — |  Miss Amber Hintz Sr. | Chat | vip | 6h | ⊘Not fired | — | — | — | May 8, 2026 | - |
| 98711617 | App crashes at checkout | Pending | Normal | Zella Moen | — |  Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Apr 15, 2026 | - |
| 86339273 | Loyalty points not posting | Solved | Normal | Zella Moen | — |  Ignatius Cummerata | Phone | shipping | 3h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - |
| 15223976 | Insider tier issue | Open | Low | Zella Moen | — | Mr. Cade Senger | Phone | bopis | - | —Skipped | — | — | — | Mar 19, 2026 | - |
| 29163797 | Discount code not working | Closed | Normal | Zella Moen | — |  Eula McKenzie | Chat | shipping | 5h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 19, 2026 |
| 58557256 | Influencer code not working | Pending | Low | Zella Moen | — |  Katrina Johns | loyaltyshippingshade-match | - | —Skipped | — | — | — | Mar 13, 2026 | - | |
| 95861248 | Restock alert for backorder | Solved | Normal | Zella Moen | — |  Mr. Skyla Trantow | appgift-cardloyalty | 2h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 67085396 | Missing samples in order | Closed | Normal | Zella Moen | — | Faith Hilll | fragrance | 2d 2h | ●Responded | 4/5 | — | — | Feb 27, 2026 | Mar 8, 2026 | |
| 21494976 | Cancel order request | Solved | Urgent | Zella Moen | — |  Tommy Kuvalis | Chat | samplesloyalty | 1d 19h | ●Responded | 3/5 | — | — | Feb 26, 2026 | - |
| 16346899 | Loyalty points not posting | Solved | Normal | Zella Moen | — |  Oscar O'Hara | — | 12h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 66783978 | Pro discount enrollment | Closed | Normal | Zella Moen | — |  Lily Raynor | Chat | samplesdamagedfragrance | 2d 19h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Mar 1, 2026 |
| 50349414 | App crashes at checkout | Solved | Normal | Zella Moen | — |  Julie Hodkiewicz | damagedrefundvip | 1h | ●Responded | 4/5 | — | — | Feb 9, 2026 | - | |
| 11709907 | Loyalty points not posting | Solved | Normal | Zella Moen | — |  Mr. Eliza Gerhold IV | damagedshipping | 9h | ●Responded | 5/5 | — | — | Jan 31, 2026 | - | |
| 65391426 | Refund not received | Pending | Normal | Zella Moen | — | Katrina Johns | Phone | — | - | —Skipped | — | — | — | Jan 30, 2026 | - |
| 62624416 | Address change after shipping | Solved | High | Zella Moen | — |  Amely Pacocha | fragrance | 17h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 39162918 | Influencer code not working | Pending | Normal | Zella Moen | — | Mr. Cade Senger | app | - | —Skipped | — | — | — | Jan 1, 2026 | - | |
| 02944194 | App crashes at checkout | Closed | Normal | Zella Moen | — |  Chaz Renner | — | 4h | ●Responded | 4/5 | — | — | Dec 25, 2025 | Dec 28, 2025 | |
| 52780723 | Wholesale order question | Solved | High | Zella Moen | — | Lily Raynor | samplesappdamaged | 11h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 51800044 | Lost package follow-up | Solved | Normal | Zella Moen | — | Julie Hodkiewicz | Chat | refundgift-card | 19h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - |
| 93688107 | App crashes at checkout | Closed | Normal | Zella Moen | — | Faith Hilll | Chat | samplesgift-cardwholesale | 3h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 21, 2025 |
| 60067620 | Influencer code not working | Solved | Normal | Zella Moen | — |  Dr. Mandy McLaughlin | Chat | shade-matchsamples | 3h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - |
| 95818012 | Discount code not working | Closed | Normal | Zella Moen | — |  Darryl Jacobi | Phone | shipping | 7h | ●Responded | 7/11 | — | — | Nov 13, 2025 | Nov 17, 2025 |
| 36503429 | BOPIS pickup not ready | Closed | Normal | Zella Moen | — | Faith Hilll | fragrance | 2h | ●Responded | 5/5 | — | — | Oct 24, 2025 | Oct 25, 2025 | |
| 95203619 | Insider tier issue | Closed | Low | Zella Moen | — | Julie Hodkiewicz | returns | 6d 11h | ●Responded | 3/5 | — | — | Oct 23, 2025 | Nov 5, 2025 | |
| 45308038 | App login problem | Closed | Normal | Zella Moen | — | Ignatius Cummerata | Chat | refund | 12h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 24, 2025 |
| 34721978 | Shipping cost question | Solved | Normal | Zella Moen | — | Chaz Renner | Chat | bopis | 21h | ⊘Not fired | — | — | — | Oct 10, 2025 | - |
| 15724581 | Lost package follow-up | Solved | Normal | Zella Moen | — |  Kaela Friesen | — | 18h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |
| 70126821 | Price match request | Closed | Normal | Zella Moen | — |  Mr. Lonie Hudson | vipbopisloyalty | 19h | ●Responded | 3/5 | — | — | Sep 25, 2025 | Sep 28, 2025 | |
| 89604523 | BOPIS pickup not ready | Open | High | Zella Moen | — | Lily Raynor | wholesalesamplesloyalty | - | —Skipped | — | — | — | Sep 13, 2025 | - | |
| 93953927 | Order arrived damaged | Pending | Low | Zella Moen | — | Lily Raynor | viprefundshipping | - | —Skipped | — | — | — | Aug 7, 2025 | - | |
| 27578253 | Item authenticity concern | Solved | Normal | Zella Moen | — | Mr. Eliza Gerhold IV | damagedbopisfragrance | 2h | ⊘Not fired | — | — | — | Jul 19, 2025 | - | |
| 38750689 | Cancel subscription / Auto-replenish | Solved | Normal | Zella Moen | — | Vilma Gusikowski | Chat | influencer | 6h | ●Responded | 10/11 | — | — | Jul 10, 2025 | - |
| 46968757 | Question about product ingredients | Solved | Normal | Zella Moen | — | Miss Amber Hintz Sr. | Chat | damaged | 6d 2h | ●Responded | 2/5 | — | — | Jul 4, 2025 | - |
| 66898364 | App crashes at checkout | Solved | Urgent | Zella Moen | — | Darryl Jacobi | Chat | shippinginfluencerapp | 4h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - |
| 26122559 | BOPIS order cancelled at store | Solved | Normal | Zella Moen | — | Darryl Jacobi | damaged | 3h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 87365275 | Where is my order? | Pending | Low | Zella Moen | — | Oscar O'Hara | Chat | loyaltybopis | - | —Skipped | — | — | — | Jun 7, 2025 | - |