Kendrick Reynolds
clayton43@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 85519251Pro discount enrollment | Kendrick Reynolds |  Mr. Eliza Gerhold IV | May 3, 2026, 4:22 AM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 04835924Discount code not working | Kendrick Reynolds |  Tommy Kuvalis | Mar 14, 2026, 2:28 AM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 54128455Lost package follow-up | Kendrick Reynolds | Mr. Eliza Gerhold IV | Mar 12, 2026, 11:00 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 73572433Insider tier issue | Kendrick Reynolds |  Darryl Jacobi | Mar 12, 2026, 5:51 AM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 97253782Shipping cost question | Kendrick Reynolds |  Garth Dooley | Mar 10, 2026, 7:55 AM |
| 5/5 | Chat agent answered in 10 seconds and solved it in two messages. | 84632700Wrong shade sent | Kendrick Reynolds |  Mr. Lonie Hudson | Feb 22, 2026, 5:11 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 60623935Return after 30-day window | Kendrick Reynolds | Darryl Jacobi | Feb 15, 2026, 5:58 PM |
| 9/11 | The selection, the service, the app — all top tier. | 43334858Refund not received | Kendrick Reynolds |  Steve O'Conner | Feb 6, 2026, 5:39 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 36421999Where is my order? | Kendrick Reynolds | Steve O'Conner | Jan 21, 2026, 9:35 AM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 03122929Order arrived damaged | Kendrick Reynolds | Darryl Jacobi | Dec 5, 2025, 7:54 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 83944911BOPIS pickup not ready | Kendrick Reynolds |  Dr. Mandy McLaughlin | Dec 3, 2025, 2:58 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 64322732Allergic reaction concern | Kendrick Reynolds | Mr. Eliza Gerhold IV | Nov 20, 2025, 6:10 PM |
| 10/11 | Already referred three friends. They all love it too. | 75995782Order arrived damaged | Kendrick Reynolds | Darryl Jacobi | Sep 26, 2025, 11:17 PM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 92915911Where is my order? | Kendrick Reynolds | Tommy Kuvalis | Jun 22, 2025, 11:56 AM |