Luis Swaniawski
herman_wisoky98@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | More inclusive shade ranges would be huge. | 30315241Order arrived damaged | Luis Swaniawski |  Steve O'Conner | Apr 26, 2026, 4:03 PM |
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 94355559Refund not received | Luis Swaniawski |  Darryl Jacobi | Apr 22, 2026, 5:03 AM |
| 4/5 | Pretty smooth. One step required a follow-up email. | 73722433Store experience feedback | Luis Swaniawski |  Dr. Mandy McLaughlin | Apr 19, 2026, 2:13 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 86679373BOPIS order cancelled at store | Luis Swaniawski | Steve O'Conner | Dec 28, 2025, 5:30 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 45007557Gift card balance question | Luis Swaniawski |  Kip Schroeder IV | Oct 19, 2025, 4:59 PM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 55649799Missing items in shipment | Luis Swaniawski |  Mr. Skyla Trantow | Sep 14, 2025, 1:01 AM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 64510709Insider tier issue | Luis Swaniawski |  Oscar O'Hara | Sep 6, 2025, 9:41 PM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 66838508Birthday gift not received | Luis Swaniawski |  Julie Hodkiewicz | Aug 13, 2025, 6:56 PM |
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 27047471Missing items in shipment | Luis Swaniawski | Dr. Mandy McLaughlin | Aug 3, 2025, 2:06 AM |
| 4/5 | Easy chat experience. Captcha at the start was annoying. | 40112125Gift card balance question | Luis Swaniawski |  Garth Dooley | Jul 4, 2025, 2:38 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 89799795Klarna / Afterpay split issue | Luis Swaniawski | Kip Schroeder IV | May 28, 2025, 4:02 PM |