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CustomersLuis Swaniawski

Luis Swaniawski

herman_wisoky98@hotmail.com
Tickets48Responses11
Showing 1 - 48 of 48
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Company
Assigned to
Channel
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Created
Closed
48767315Influencer code not workingSolvedHighLuis Swaniawski—Kip Schroeder IVChat—9h○Sent, no reply———May 15, 2026-
53542072Refund not receivedClosedHighLuis Swaniawski—Mr. Cade SengerEmail
gift-carddamaged
6h○Sent, no reply———Apr 29, 2026Apr 30, 2026
81974236Klarna / Afterpay split issueClosedHighLuis Swaniawski—Mr. Eliza Gerhold IVEmail
refundinfluencer
2h○Sent, no reply———Apr 26, 2026May 3, 2026
30315241Order arrived damagedSolvedNormalLuis Swaniawski—Steve O'ConnerChat
loyaltydamaged
22h●Responded5/5——Apr 24, 2026-
92772476BOPIS order cancelled at storePendingLowLuis Swaniawski—Eula McKenzieChat
loyaltyreturns
-—Skipped———Apr 23, 2026-
94355559Refund not receivedClosedNormalLuis Swaniawski—Darryl JacobiEmail
shippinginfluencerloyalty
4h●Responded7/11——Apr 20, 2026Apr 27, 2026
73722433Store experience feedbackClosedNormalLuis Swaniawski—Dr. Mandy McLaughlinChat
loyalty
1d 18h●Responded4/5——Apr 16, 2026Apr 22, 2026
00463356Missing samples in orderPendingUrgentLuis Swaniawski—Garth DooleyChat—-—Skipped———Apr 12, 2026-
79001608Lost package follow-upSolvedNormalLuis Swaniawski—Chaz RennerChat
bopisshippingloyalty
2d 14h○Sent, no reply———Apr 3, 2026-
06701875Foundation match helpSolvedNormalLuis Swaniawski—Mr. Cade SengerPhone—10h○Sent, no reply———Mar 25, 2026-
19404522Klarna / Afterpay split issueClosedNormalLuis Swaniawski—Chaz RennerEmail
vip
2h○Sent, no reply———Mar 17, 2026Mar 20, 2026
76173871Foundation match helpSolvedLowLuis Swaniawski—Katrina JohnsEmail—1d 3h○Sent, no reply———Mar 8, 2026-
31755487Allergic reaction concernSolvedNormalLuis Swaniawski—Darryl JacobiChat
influencerrefundapp
14h⊘Not fired———Feb 27, 2026-
55279386Wrong shade sentPendingNormalLuis Swaniawski—Kip Schroeder IVEmail
gift-card
-—Skipped———Feb 25, 2026-
92989904BOPIS order cancelled at storeOpenHighLuis Swaniawski—Mr. Eliza Gerhold IVEmail
loyaltywholesaleshipping
-—Skipped———Feb 20, 2026-
75088236Missing items in shipmentClosedLowLuis Swaniawski—Kaela FriesenEmail
influencer
13h○Sent, no reply———Feb 1, 2026Feb 7, 2026
59508227Lost package follow-upPendingNormalLuis Swaniawski—Darryl JacobiEmail—-—Skipped———Jan 10, 2026-
40920089Influencer code not workingOpenNormalLuis Swaniawski—Leonard Waters-HowellPhone—-—Skipped———Jan 1, 2026-
42451383Order arrived damagedSolvedHighLuis Swaniawski—Dr. Mandy McLaughlinEmail
appreturnsfragrance
8h○Sent, no reply———Dec 26, 2025-
86679373BOPIS order cancelled at storeSolvedNormalLuis Swaniawski—Steve O'ConnerChat—22h●Responded5/5——Dec 25, 2025-
34241432Foundation match helpSolvedHighLuis Swaniawski—Miss Amber Hintz Sr.Email—12h○Sent, no reply———Dec 10, 2025-
19222116Discount code not workingSolvedLowLuis Swaniawski—Eula McKenzieChat
wholesaleshipping
4d 22h○Sent, no reply———Dec 4, 2025-
94651412Wholesale order questionClosedHighLuis Swaniawski—Oscar O'HaraPhone
damaged
17h○Sent, no reply———Dec 3, 2025Dec 9, 2025
49809033Wrong shade sentPendingLowLuis Swaniawski—Tommy KuvalisEmail
loyalty
-—Skipped———Dec 3, 2025-
46233754BOPIS order cancelled at storePendingNormalLuis Swaniawski—Tommy KuvalisPhone
bopisgift-carddamaged
-—Skipped———Nov 27, 2025-
90417381Gift card balance questionSolvedLowLuis Swaniawski—Jacklyn DareEmail—22h○Sent, no reply———Nov 7, 2025-
34016688Influencer code not workingSolvedHighLuis Swaniawski—Ignatius CummerataPhone
fragrance
6h○Sent, no reply———Oct 19, 2025-
65290060Pro discount enrollmentSolvedLowLuis Swaniawski—Julie HodkiewiczEmail
influencerfragrancewholesale
3h○Sent, no reply———Oct 15, 2025-
45007557Gift card balance questionClosedLowLuis Swaniawski—Kip Schroeder IVChat
gift-cardappwholesale
2d 5h●Responded4/5——Oct 15, 2025Oct 21, 2025
59150866Lost package follow-upSolvedNormalLuis Swaniawski—Ignatius CummerataChat
sampleswholesale
4h○Sent, no reply———Oct 14, 2025-
52730188Discount code not workingClosedNormalLuis Swaniawski—Yazmin JastChat
wholesale
5h○Sent, no reply———Oct 3, 2025Oct 10, 2025
55649799Missing items in shipmentSolvedNormalLuis Swaniawski—Mr. Skyla TrantowEmail
bopisloyaltyreturns
13h●Responded5/5——Sep 11, 2025-
89281399Order arrived damagedSolvedNormalLuis Swaniawski—Garth DooleyChat
appvipgift-card
5h○Sent, no reply———Sep 11, 2025-
64510709Insider tier issueSolvedLowLuis Swaniawski—Oscar O'HaraEmail
appwholesaledamaged
1d 3h●Responded3/5——Sep 4, 2025-
76067634Wholesale order questionClosedNormalLuis Swaniawski—Ignatius CummerataEmail—2h○Sent, no reply———Sep 4, 2025Sep 7, 2025
61549706BOPIS order cancelled at storePendingNormalLuis Swaniawski—Tommy KuvalisEmail
wholesaleinfluencer
-—Skipped———Aug 30, 2025-
66838508Birthday gift not receivedSolvedNormalLuis Swaniawski—Julie HodkiewiczEmail—5h●Responded5/5——Aug 11, 2025-
45304132Lost package follow-upSolvedNormalLuis Swaniawski—Chaz RennerEmail
loyalty
14h○Sent, no reply———Aug 9, 2025-
27790824Cancel subscription / Auto-replenishSolvedNormalLuis Swaniawski—Mr. Skyla TrantowChat—1h○Sent, no reply———Aug 1, 2025-
27047471Missing items in shipmentSolvedNormalLuis Swaniawski—Dr. Mandy McLaughlinEmail—2d 11h●Responded2/5——Jul 31, 2025-
13643324Birthday gift not receivedClosedNormalLuis Swaniawski—Garth DooleyChat
loyaltyreturnsbopis
23h○Sent, no reply———Jul 30, 2025Aug 4, 2025
77254990Cancel order requestSolvedLowLuis Swaniawski—Oscar O'HaraEmail—4h⊘Not fired———Jul 30, 2025-
21230887Where is my order?OpenLowLuis Swaniawski—Faith HilllEmail—-—Skipped———Jul 4, 2025-
40112125Gift card balance questionSolvedNormalLuis Swaniawski—Garth DooleyChat—6h●Responded4/5——Jul 2, 2025-
40553665Question about product ingredientsSolvedNormalLuis Swaniawski—Kip Schroeder IVEmail
appinfluencerreturns
2d 16h○Sent, no reply———Jun 26, 2025-
19640496Birthday gift not receivedSolvedNormalLuis Swaniawski—Chaz RennerEmail
gift-cardfragrance
21h⊘Not fired———May 31, 2025-
89799795Klarna / Afterpay split issueClosedNormalLuis Swaniawski—Kip Schroeder IVChat—4h●Responded5/5——May 27, 2025Jun 3, 2025
54309767BOPIS order cancelled at storeSolvedNormalLuis Swaniawski—Miss Amber Hintz Sr.Chat
gift-cardsamples
2h○Sent, no reply———May 26, 2025-
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Properties

Customer
Name
Luis Swaniawski
Email
herman_wisoky98@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
9,266
Lifetime spend
304
Last purchase
Apr 4, 2026
Skin tone
light-medium
Foundation shade
43C
Skin concerns
dark-circles
Allergies / restrictions
—
Favorite brands
Tatcha
YTD spend
2,296
App installed
No
App last opened
—
Email subscribed
No
Marketing segment
high-value
Last purchase amount
78
Total orders
2
Preferred category
skincare
Tickets
Tickets
48
Last seen
May 15, 2026
Responses
Avg rating
4.45