Osvaldo Roberts
marcelo.leuschke@hotmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 56098647Pro discount enrollment | Osvaldo Roberts |  Tommy Kuvalis | May 16, 2026, 1:39 PM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 28358725Cancel subscription / Auto-replenish | Osvaldo Roberts |  Faith Hilll | May 1, 2026, 11:58 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 01069293Where is my order? | Osvaldo Roberts |  Garth Dooley | Apr 12, 2026, 5:54 PM |
| 4/5 | Faster shipping would make me shop here exclusively. | 38767809Birthday gift not received | Osvaldo Roberts |  Julie Hodkiewicz | Feb 10, 2026, 1:40 AM |
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 03895555Missing items in shipment | Osvaldo Roberts |  Lily Raynor | Jan 20, 2026, 6:43 PM |
| 2/5 | Loyalty points still missing after two separate chats about it. | 60370252Discount code not working | Osvaldo Roberts |  Darryl Jacobi | Dec 17, 2025, 7:39 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 40592824App crashes at checkout | Osvaldo Roberts |  Chaz Renner | Sep 20, 2025, 10:59 AM |