Jovanny Upton
megan.mosciski@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 47110402Return after 30-day window | Jovanny Upton |  Amely Pacocha | May 23, 2026, 9:39 AM |
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 78356574Birthday gift not received | Jovanny Upton |  Tommy Kuvalis | Mar 30, 2026, 4:38 AM |
| 1/5 | I waited 45 minutes in chat queue just to be told they'd email me. | 54359674App crashes at checkout | Jovanny Upton |  Mr. Skyla Trantow | Mar 22, 2026, 6:54 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 92175861Shipping cost question | Jovanny Upton |  Miss Amber Hintz Sr. | Feb 1, 2026, 3:03 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 79557686Gift card balance question | Jovanny Upton |  Faith Hilll | Jan 25, 2026, 7:55 AM |
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 24505724Foundation match help | Jovanny Upton | Mr. Skyla Trantow | Dec 16, 2025, 3:42 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 76034564Discount code not working | Jovanny Upton |  Kaela Friesen | Nov 13, 2025, 6:55 AM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 74271914Item authenticity concern | Jovanny Upton |  Vilma Gusikowski | Oct 25, 2025, 6:46 AM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 23157848Refund not received | Jovanny Upton |  Yazmin Jast | Sep 18, 2025, 3:40 AM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 32315532Shipping cost question | Jovanny Upton | Vilma Gusikowski | Sep 9, 2025, 12:57 PM |