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CustomersLamar Erdman

Lamar Erdman

luis42@hotmail.com
Tickets43Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Pretty good. Sara was nice, the system glitched once but she powered through.95970533Missing samples in orderLamar ErdmanKatrina JohnsMay 18, 2026, 10:10 PM
1/11Stock-outs are constant. Recommending Bloom feels risky now.09841662BOPIS order cancelled at storeLamar ErdmanGarth DooleyApr 3, 2026, 2:50 AM
5/5The app guided me to the right products without being pushy.00178058Refund not receivedLamar ErdmanMr. Cade SengerFeb 24, 2026, 7:52 PM
4/5Generally happy. The fragrance sample they sent wasn't what I picked but close enough.57947718Insider tier issueLamar ErdmanMiss Amber Hintz Sr.Jan 3, 2026, 6:50 AM
3/5Took some effort. Had to escalate to a manager to override the return window.55330918Wholesale order questionLamar ErdmanFaith HilllDec 31, 2025, 2:08 AM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.86253305Wrong shade sentLamar ErdmanChaz RennerDec 21, 2025, 3:47 PM
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.68674801Allergic reaction concernLamar ErdmanMr. Cade SengerDec 10, 2025, 11:38 AM
10/11Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly.92733586Item authenticity concernLamar ErdmanChaz RennerOct 21, 2025, 10:10 AM
5/5Onboarding was so smooth. Love the personalized routine builder.33485954Refund not receivedLamar ErdmanMr. Skyla TrantowOct 12, 2025, 8:06 AM
3/5It worked. Nothing special, nothing bad.37889931Pro discount enrollmentLamar ErdmanMr. Eliza Gerhold IVJul 5, 2025, 10:33 AM
4/5Got my refund eventually. Communication could have been a touch clearer.10642817Restock alert for backorderLamar ErdmanFaith HilllJun 14, 2025, 2:52 PM
10/11The brand range alone makes it worth it. Service makes it lifelong.38574956Return after 30-day windowLamar ErdmanMr. Lonie HudsonMay 24, 2025, 4:55 PM
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Properties

Customer
Name
Lamar Erdman
Email
luis42@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
7,480
Lifetime spend
—
Last purchase
Mar 14, 2026
Skin tone
medium
Foundation shade
16W
Skin concerns
dark-circles, redness
Allergies / restrictions
fragrance-free, latex-allergy
Favorite brands
Drunk Elephant, Le Labo, Rare Beauty
YTD spend
2,868
App installed
Yes
App last opened
—
Email subscribed
—
Marketing segment
active
Last purchase amount
195
Total orders
2
Preferred category
—
Tickets
Tickets
43
Last seen
May 22, 2026
Responses
Avg rating
4.75