Lamar Erdman
luis42@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 09305578 | Influencer code not working | Closed | High | Lamar Erdman | — |  Jacklyn Dare | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | May 22, 2026 | May 25, 2026 |
| 95970533 | Missing samples in order | Solved | Normal | Lamar Erdman | — |  Katrina Johns | loyalty | 2d 1h | ●Responded | 4/5 | — | — | May 16, 2026 | - | |
| 36676416 | Cancel order request | Solved | Normal | Lamar Erdman | — |  Amely Pacocha | Chat | — | 4h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 87814923 | Question about product ingredients | Solved | Low | Lamar Erdman | — |  Lily Raynor | loyaltydamagedreturns | 1d 4h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |
| 96397395 | Restock alert for backorder | Solved | Low | Lamar Erdman | — |  Ignatius Cummerata | vip | 4h | ⊘Not fired | — | — | — | May 2, 2026 | - | |
| 38895074 | Cancel subscription / Auto-replenish | Solved | Normal | Lamar Erdman | — | Amely Pacocha | shippingfragrance | 1d | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 95766518 | Item authenticity concern | Solved | Normal | Lamar Erdman | — | Amely Pacocha | returnsshippingapp | 7h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 21557007 | Where is my order? | Solved | Normal | Lamar Erdman | — |  Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 09841662 | BOPIS order cancelled at store | Solved | Normal | Lamar Erdman | — |  Garth Dooley | Chat | bopisdamagedreturns | 18h | ●Responded | 1/11 | — | — | Apr 1, 2026 | - |
| 09342852 | Foundation match help | Closed | Low | Lamar Erdman | — |  Oscar O'Hara | damagedfragranceshipping | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 14, 2026 | |
| 84205260 | Refund not received | Pending | Normal | Lamar Erdman | — | Ignatius Cummerata | Chat | vipshippingrefund | - | —Skipped | — | — | — | Feb 23, 2026 | - |
| 00178058 | Refund not received | Closed | Normal | Lamar Erdman | — | Mr. Cade Senger | influencershade-matchgift-card | 1d | ●Responded | 5/5 | — | — | Feb 23, 2026 | Feb 28, 2026 | |
| 80333602 | Birthday gift not received | Pending | High | Lamar Erdman | — |  Miss Amber Hintz Sr. | Chat | returns | - | —Skipped | — | — | — | Feb 6, 2026 | - |
| 42381800 | Order arrived damaged | Pending | Normal | Lamar Erdman | — |  Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Feb 3, 2026 | - |
| 26812448 | Klarna / Afterpay split issue | Closed | Normal | Lamar Erdman | — |  Steve O'Conner | bopisreturnsloyalty | 9d 8h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 13, 2026 | |
| 00763724 | Missing samples in order | Solved | Normal | Lamar Erdman | — | Lily Raynor | Phone | — | 5h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - |
| 57947718 | Insider tier issue | Solved | Normal | Lamar Erdman | — | Miss Amber Hintz Sr. | gift-card | 11h | ●Responded | 4/5 | — | — | Jan 2, 2026 | - | |
| 55330918 | Wholesale order question | Solved | Normal | Lamar Erdman | — |  Faith Hilll | — | 14h | ●Responded | 3/5 | — | — | Dec 29, 2025 | - | |
| 69211743 | Wholesale order question | Solved | Low | Lamar Erdman | — | Mr. Cade Senger | Chat | — | 21h | ⊘Not fired | — | — | — | Dec 29, 2025 | - |
| 86253305 | Wrong shade sent | Solved | High | Lamar Erdman | — |  Chaz Renner | Chat | bopisdamagedvip | 5h | ●Responded | 3/5 | — | — | Dec 19, 2025 | - |
| 68674801 | Allergic reaction concern | Closed | Normal | Lamar Erdman | — | Mr. Cade Senger | Chat | appbopis | 19h | ●Responded | 5/5 | — | — | Dec 9, 2025 | Dec 13, 2025 |
| 84768037 | BOPIS pickup not ready | Closed | Normal | Lamar Erdman | — | Steve O'Conner | samplesdamagedreturns | 20h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 6, 2025 | |
| 16765886 | BOPIS pickup not ready | Solved | Normal | Lamar Erdman | — | Steve O'Conner | fragranceappgift-card | 4h | ○Sent, no reply | — | — | — | Nov 23, 2025 | - | |
| 39098517 | Wholesale order question | Solved | High | Lamar Erdman | — |  Eula McKenzie | influencerrefundshipping | 1h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 55928905 | Missing items in shipment | Solved | Low | Lamar Erdman | — |  Yazmin Jast | Social | wholesale | 2h | ⊘Not fired | — | — | — | Nov 8, 2025 | - |
| 04915290 | BOPIS order cancelled at store | Solved | Low | Lamar Erdman | — | Yazmin Jast | appfragrance | 6h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 16526032 | Klarna / Afterpay split issue | Solved | Normal | Lamar Erdman | — | Chaz Renner | fragranceappvip | 7h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |
| 67535275 | Gift card balance question | Solved | Normal | Lamar Erdman | — | Katrina Johns | loyalty | 1d 22h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 61669647 | Allergic reaction concern | Solved | High | Lamar Erdman | — |  Darryl Jacobi | returnssamples | 2h | ⊘Not fired | — | — | — | Oct 23, 2025 | - | |
| 92733586 | Item authenticity concern | Solved | Urgent | Lamar Erdman | — | Chaz Renner | Chat | — | 6h | ●Responded | 10/11 | — | — | Oct 19, 2025 | - |
| 52627417 | Shipping cost question | Pending | Normal | Lamar Erdman | — |  Vilma Gusikowski | returns | - | —Skipped | — | — | — | Oct 15, 2025 | - | |
| 33485954 | Refund not received | Closed | Low | Lamar Erdman | — |  Mr. Skyla Trantow | shade-match | 18h | ●Responded | 5/5 | — | — | Oct 10, 2025 | Oct 15, 2025 | |
| 48550850 | Birthday gift not received | Closed | Normal | Lamar Erdman | — | Chaz Renner | Social | — | 5d 4h | ⊘Not fired | — | — | — | Sep 23, 2025 | Oct 5, 2025 |
| 07653035 | App login problem | Closed | Normal | Lamar Erdman | — |  Tommy Kuvalis | wholesale | 15h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 23, 2025 | |
| 65793045 | Influencer code not working | Solved | Normal | Lamar Erdman | — |  Leonard Waters-Howell | Chat | appfragrance | 2d 3h | ○Sent, no reply | — | — | — | Aug 31, 2025 | - |
| 31479065 | Item authenticity concern | Pending | Normal | Lamar Erdman | — | Faith Hilll | bopisloyalty | - | —Skipped | — | — | — | Jul 31, 2025 | - | |
| 37889931 | Pro discount enrollment | Solved | Normal | Lamar Erdman | — |  Mr. Eliza Gerhold IV | loyalty | 6h | ●Responded | 3/5 | — | — | Jul 4, 2025 | - | |
| 97431843 | Foundation match help | Solved | Normal | Lamar Erdman | — | Katrina Johns | Social | — | 6h | ⊘Not fired | — | — | — | Jul 4, 2025 | - |
| 80855761 | Pro discount enrollment | Open | High | Lamar Erdman | — | Darryl Jacobi | Phone | influencerreturns | - | —Skipped | — | — | — | Jun 27, 2025 | - |
| 76688167 | App crashes at checkout | Solved | Urgent | Lamar Erdman | — | Vilma Gusikowski | gift-cardwholesale | 2h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 10642817 | Restock alert for backorder | Solved | Low | Lamar Erdman | — | Faith Hilll | refundinfluencer | 2d 2h | ●Responded | 4/5 | — | — | Jun 10, 2025 | - | |
| 13007488 | Order arrived damaged | Solved | High | Lamar Erdman | — |  Kip Schroeder IV | Phone | — | 18h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |
| 38574956 | Return after 30-day window | Closed | Low | Lamar Erdman | — |  Mr. Lonie Hudson | shade-matchsamples | 9h | ●Responded | 10/11 | — | — | May 23, 2025 | May 29, 2025 |