Lamar Erdman
luis42@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 95970533Missing samples in order | May 18, 2026, 10:10 PM | ||
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 09841662BOPIS order cancelled at store | Apr 3, 2026, 2:50 AM | ||
| 5/5 | The app guided me to the right products without being pushy. | 00178058Refund not received | Feb 24, 2026, 7:52 PM | ||
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 57947718Insider tier issue | Jan 3, 2026, 6:50 AM | ||
| 3/5 | Took some effort. Had to escalate to a manager to override the return window. | 55330918Wholesale order question | Dec 31, 2025, 2:08 AM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 86253305Wrong shade sent | Dec 21, 2025, 3:47 PM | ||
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 68674801Allergic reaction concern | Dec 10, 2025, 11:38 AM | ||
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 92733586Item authenticity concern | Oct 21, 2025, 10:10 AM | ||
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 33485954Refund not received | Oct 12, 2025, 8:06 AM | ||
| 3/5 | It worked. Nothing special, nothing bad. | 37889931Pro discount enrollment | Jul 5, 2025, 10:33 AM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 10642817Restock alert for backorder | Jun 14, 2025, 2:52 PM | ||
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 38574956Return after 30-day window | May 24, 2025, 4:55 PM |