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CustomersMakenna Douglas MD

Makenna Douglas MD

curt87@yahoo.com
Tickets33Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
10/11Tell everyone I know to shop here. Best beauty retailer, hands down.60289870Question about product ingredientsMakenna Douglas MDMr. Lonie HudsonMay 20, 2026, 4:12 AM
1/5Worst customer service I've dealt with. Refund denied with no explanation.90554752Address change after shippingMakenna Douglas MDMiss Amber Hintz Sr.Apr 27, 2026, 7:38 AM
5/5Quick refund, clear communication, and they upgraded my shipping for the next order.29201966Klarna / Afterpay split issueMakenna Douglas MDVilma GusikowskiJan 23, 2026, 10:18 AM
1/5Closed my ticket as resolved when nothing was resolved.90314188Cancel subscription / Auto-replenishMakenna Douglas MDVilma GusikowskiNov 22, 2025, 5:47 AM
4/5Helpful enough. Took longer than I expected for a simple address change.66186583Loyalty points not postingMakenna Douglas MDFaith HilllSep 28, 2025, 8:55 AM
5/5Resolved my issue and even taught me how to use the new app features. Excellent.05100992Allergic reaction concernMakenna Douglas MDLeonard Waters-HowellSep 21, 2025, 5:22 PM
4/5The product swap went through. Wish the email confirmations were faster.73391427Foundation match helpMakenna Douglas MDTommy KuvalisSep 2, 2025, 7:24 AM
4/5Better packaging — less plastic.23926892Missing items in shipmentMakenna Douglas MDMr. Cade SengerJun 27, 2025, 8:38 AM
4/5The product swap went through. Wish the email confirmations were faster.51923165Pro discount enrollmentMakenna Douglas MDGarth DooleyJun 18, 2025, 6:30 AM
4/5Helpful, just felt rushed at the end of the conversation.25522596App login problemMakenna Douglas MDGarth DooleyMay 30, 2025, 11:31 AM
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Properties

Customer
Name
Makenna Douglas MD
Email
curt87@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
5,588
Lifetime spend
63
Last purchase
Apr 8, 2026
Skin tone
light
Foundation shade
—
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Estée Lauder, Dior
YTD spend
3,564
App installed
Yes
App last opened
May 2, 2026
Email subscribed
No
Marketing segment
active
Last purchase amount
78
Total orders
2
Preferred category
—
Tickets
Tickets
33
Last seen
May 18, 2026
Responses
Avg rating
4.20