Makenna Douglas MD
curt87@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 60289870Question about product ingredients | Makenna Douglas MD |  Mr. Lonie Hudson | May 20, 2026, 4:12 AM |
| 1/5 | Worst customer service I've dealt with. Refund denied with no explanation. | 90554752Address change after shipping | Makenna Douglas MD |  Miss Amber Hintz Sr. | Apr 27, 2026, 7:38 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 29201966Klarna / Afterpay split issue | Makenna Douglas MD |  Vilma Gusikowski | Jan 23, 2026, 10:18 AM |
| 1/5 | Closed my ticket as resolved when nothing was resolved. | 90314188Cancel subscription / Auto-replenish | Makenna Douglas MD | Vilma Gusikowski | Nov 22, 2025, 5:47 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 66186583Loyalty points not posting | Makenna Douglas MD |  Faith Hilll | Sep 28, 2025, 8:55 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 05100992Allergic reaction concern | Makenna Douglas MD |  Leonard Waters-Howell | Sep 21, 2025, 5:22 PM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 73391427Foundation match help | Makenna Douglas MD |  Tommy Kuvalis | Sep 2, 2025, 7:24 AM |
| 4/5 | Better packaging — less plastic. | 23926892Missing items in shipment | Makenna Douglas MD |  Mr. Cade Senger | Jun 27, 2025, 8:38 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 51923165Pro discount enrollment | Makenna Douglas MD |  Garth Dooley | Jun 18, 2025, 6:30 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 25522596App login problem | Makenna Douglas MD | Garth Dooley | May 30, 2025, 11:31 AM |