Max Block
warren_larson@gmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 75959612Allergic reaction concern | Max Block |  Garth Dooley | Apr 25, 2026, 12:19 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 54521634App crashes at checkout | Max Block |  Yazmin Jast | Mar 14, 2026, 10:58 PM |
| 3/5 | Had to provide proof of purchase three different ways. | 48112575Refund not received | Max Block |  Steve O'Conner | Sep 21, 2025, 4:55 AM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 78965705Return after 30-day window | Max Block |  Dr. Mandy McLaughlin | Sep 4, 2025, 4:53 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 24719013Foundation match help | Max Block | Steve O'Conner | Jul 26, 2025, 3:57 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 56520350Wrong shade sent | Max Block |  Faith Hilll | Jul 25, 2025, 2:09 AM |
| 2/5 | Felt like I was talking to a script. Same response three times. | 96516045Address change after shipping | Max Block |  Mr. Eliza Gerhold IV | Jun 25, 2025, 6:53 AM |
| 4/11 | Customer service made me feel like I was being scammed for filing a return. | 34114126Loyalty points not posting | Max Block | Garth Dooley | Jun 24, 2025, 7:11 PM |