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CustomersMattie Hahn

Mattie Hahn

ron_oreilly@hotmail.com
Tickets47Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.71011189Price match requestMattie HahnKaela FriesenFeb 16, 2026, 7:10 PM
4/5Solid help. The loyalty points took a day to show up after the agent said they would post.60348448Influencer code not workingMattie HahnMr. Cade SengerFeb 13, 2026, 1:08 PM
5/5Customer care actually listened. Refund processed without making me jump through hoops.60283004Cancel subscription / Auto-replenishMattie HahnChaz RennerJan 5, 2026, 4:55 PM
4/5Resolved fine. The first agent transferred me but the second one nailed it.11146581Influencer code not workingMattie HahnLeonard Waters-HowellNov 21, 2025, 12:36 PM
5/5Couldn't have been more helpful. Got an Elite member upgrade after one chat.55709981Missing samples in orderMattie HahnVilma GusikowskiSep 27, 2025, 5:37 PM
5/5Got my address updated mid-shipment in under a minute.01537265Lost package follow-upMattie HahnDr. Mandy McLaughlinSep 16, 2025, 8:34 PM
10/11Already referred three friends. They all love it too.64052922Insider tier issueMattie HahnMiss Amber Hintz Sr.Sep 13, 2025, 6:58 PM
4/5Order arrived fine, agent was helpful when one product was missing.08338785Loyalty points not postingMattie HahnVilma GusikowskiAug 17, 2025, 5:11 AM
3/5It's whatever. Got what I needed but no follow-through.94582968App login problemMattie HahnKaela FriesenJul 11, 2025, 1:48 PM
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Properties

Customer
Name
Mattie Hahn
Email
ron_oreilly@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
3,066
Lifetime spend
—
Last purchase
Mar 11, 2026
Skin tone
—
Foundation shade
33N
Skin concerns
—
Allergies / restrictions
—
Favorite brands
—
YTD spend
—
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
195
Total orders
19
Preferred category
makeup
Tickets
Tickets
47
Last seen
May 2, 2026
Responses
Avg rating
5.00