Mattie Hahn
ron_oreilly@hotmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 73191102 | Missing samples in order | Solved | Normal | Mattie Hahn | — |  Kaela Friesen | gift-card | 1h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |
| 74206671 | BOPIS pickup not ready | Solved | Low | Mattie Hahn | — |  Mr. Skyla Trantow | Chat | refund | 1d 17h | ○Sent, no reply | — | — | — | Apr 12, 2026 | - |
| 09722423 | Loyalty points not posting | Solved | Normal | Mattie Hahn | — |  Miss Amber Hintz Sr. | Phone | appreturnsshade-match | 1d 15h | ⊘Not fired | — | — | — | Apr 9, 2026 | - |
| 37646615 | BOPIS order cancelled at store | Pending | Normal | Mattie Hahn | — |  Steve O'Conner | samples | - | —Skipped | — | — | — | Apr 1, 2026 | - | |
| 99044992 | BOPIS pickup not ready | Solved | Normal | Mattie Hahn | — |  Katrina Johns | Chat | bopisloyaltygift-card | 4d 7h | ○Sent, no reply | — | — | — | Mar 28, 2026 | - |
| 84462881 | Missing items in shipment | Solved | Low | Mattie Hahn | — | Kaela Friesen | samplesrefundshipping | 1h | ⊘Not fired | — | — | — | Mar 16, 2026 | - | |
| 80677735 | Lost package follow-up | Open | Normal | Mattie Hahn | — |  Kip Schroeder IV | Chat | damagedgift-cardloyalty | - | —Skipped | — | — | — | Feb 24, 2026 | - |
| 32891899 | Cancel order request | Pending | Normal | Mattie Hahn | — | Kip Schroeder IV | Social | — | - | —Skipped | — | — | — | Feb 21, 2026 | - |
| 71011189 | Price match request | Solved | Normal | Mattie Hahn | — | Kaela Friesen | Chat | wholesaleinfluencergift-card | 10h | ●Responded | 5/5 | — | — | Feb 14, 2026 | - |
| 60348448 | Influencer code not working | Solved | Normal | Mattie Hahn | — |  Mr. Cade Senger | samplesfragrancegift-card | 10h | ●Responded | 4/5 | — | — | Feb 11, 2026 | - | |
| 58504385 | Missing samples in order | Solved | Normal | Mattie Hahn | — | Kip Schroeder IV | fragrancerefund | 1d 18h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |
| 95495738 | Allergic reaction concern | Closed | Normal | Mattie Hahn | — |  Mr. Eliza Gerhold IV | shippinggift-cardbopis | 1d 1h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 9, 2026 | |
| 17537338 | Address change after shipping | Closed | Normal | Mattie Hahn | — |  Mr. Lonie Hudson | Phone | fragrance | 8h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 2, 2026 |
| 14522672 | Question about product ingredients | Solved | Low | Mattie Hahn | — | Kaela Friesen | Social | damagedsamples | 3h | ⊘Not fired | — | — | — | Jan 28, 2026 | - |
| 10815010 | Wrong shade sent | Pending | Low | Mattie Hahn | — | Mr. Skyla Trantow | bopis | - | —Skipped | — | — | — | Jan 27, 2026 | - | |
| 18379379 | BOPIS order cancelled at store | Solved | Normal | Mattie Hahn | — |  Amely Pacocha | Chat | loyaltyvip | 1d | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 23559348 | Cancel order request | Closed | Normal | Mattie Hahn | — |  Faith Hilll | gift-cardappshade-match | 4h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 10, 2026 | |
| 87206364 | Wrong shade sent | Open | Normal | Mattie Hahn | — |  Julie Hodkiewicz | Chat | wholesale | - | —Skipped | — | — | — | Jan 6, 2026 | - |
| 60283004 | Cancel subscription / Auto-replenish | Solved | Normal | Mattie Hahn | — |  Chaz Renner | Chat | — | 2h | ●Responded | 5/5 | — | — | Jan 4, 2026 | - |
| 01919813 | Wholesale order question | Pending | Normal | Mattie Hahn | — | Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | Dec 19, 2025 | - |
| 81506480 | BOPIS order cancelled at store | Solved | High | Mattie Hahn | — |  Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 11146581 | Influencer code not working | Solved | Low | Mattie Hahn | — |  Leonard Waters-Howell | shade-matchfragrance | 3h | ●Responded | 4/5 | — | — | Nov 20, 2025 | - | |
| 69628170 | Lost package follow-up | Closed | Normal | Mattie Hahn | — |  Tommy Kuvalis | Chat | samples | 4h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 23, 2025 |
| 63699310 | Foundation match help | Solved | Low | Mattie Hahn | — |  Vilma Gusikowski | Social | — | 2h | ⊘Not fired | — | — | — | Nov 8, 2025 | - |
| 64458964 | Order arrived damaged | Closed | Normal | Mattie Hahn | — |  Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 6, 2025 | |
| 96354465 | Return after 30-day window | Open | High | Mattie Hahn | — | Kaela Friesen | — | - | —Skipped | — | — | — | Oct 17, 2025 | - | |
| 88969540 | Order arrived damaged | Solved | Low | Mattie Hahn | — | Eula McKenzie | Chat | — | 5h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 85441282 | Gift card balance question | Pending | Normal | Mattie Hahn | — | Vilma Gusikowski | Chat | shipping | - | —Skipped | — | — | — | Oct 17, 2025 | - |
| 25578152 | Discount code not working | Pending | Normal | Mattie Hahn | — | Faith Hilll | Social | — | - | —Skipped | — | — | — | Oct 16, 2025 | - |
| 45162140 | Cancel order request | Pending | High | Mattie Hahn | — | Vilma Gusikowski | — | - | —Skipped | — | — | — | Oct 8, 2025 | - | |
| 55709981 | Missing samples in order | Solved | Low | Mattie Hahn | — | Vilma Gusikowski | Chat | — | 5h | ●Responded | 5/5 | — | — | Sep 25, 2025 | - |
| 38686021 | App login problem | Solved | Normal | Mattie Hahn | — |  Jacklyn Dare | Chat | bopis | 6h | ⊘Not fired | — | — | — | Sep 15, 2025 | - |
| 01537265 | Lost package follow-up | Solved | Normal | Mattie Hahn | — |  Dr. Mandy McLaughlin | — | 9h | ●Responded | 5/5 | — | — | Sep 14, 2025 | - | |
| 64052922 | Insider tier issue | Closed | Low | Mattie Hahn | — | Miss Amber Hintz Sr. | Chat | samples | 4h | ●Responded | 10/11 | — | — | Sep 12, 2025 | Sep 16, 2025 |
| 08338785 | Loyalty points not posting | Solved | Normal | Mattie Hahn | — | Vilma Gusikowski | bopisshade-match | 4h | ●Responded | 4/5 | — | — | Aug 15, 2025 | - | |
| 47966036 | Loyalty points not posting | Closed | High | Mattie Hahn | — | Tommy Kuvalis | Phone | fragrancedamaged | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 18, 2025 |
| 86158584 | Birthday gift not received | Solved | High | Mattie Hahn | — | Dr. Mandy McLaughlin | Chat | samples | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - |
| 08662064 | Loyalty points not posting | Closed | High | Mattie Hahn | — | Julie Hodkiewicz | Phone | appwholesaledamaged | 1h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 24, 2025 |
| 65372396 | Restock alert for backorder | Solved | Normal | Mattie Hahn | — | Chaz Renner | Phone | shippingrefundinfluencer | 5h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - |
| 29492964 | Return after 30-day window | Closed | High | Mattie Hahn | — | Mr. Lonie Hudson | Phone | refund | 1d 18h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 21, 2025 |
| 12527238 | Price match request | Solved | High | Mattie Hahn | — | Amely Pacocha | bopisgift-card | 22h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 94582968 | App login problem | Closed | Normal | Mattie Hahn | — | Kaela Friesen | gift-cardwholesaleinfluencer | 3d 9h | ●Responded | 3/5 | — | — | Jul 7, 2025 | Jul 15, 2025 | |
| 43417869 | App login problem | Solved | Normal | Mattie Hahn | — | Mr. Skyla Trantow | — | 1h | ⊘Not fired | — | — | — | Jun 30, 2025 | - | |
| 14232398 | Birthday gift not received | Solved | Normal | Mattie Hahn | — | Mr. Cade Senger | returnssamples | 1h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 97146140 | Discount code not working | Closed | High | Mattie Hahn | — | Kaela Friesen | Chat | — | 1d 23h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 19, 2025 |
| 83392833 | Cancel subscription / Auto-replenish | Solved | Normal | Mattie Hahn | — | Steve O'Conner | appfragrance | 15h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 40703873 | Influencer code not working | Pending | High | Mattie Hahn | — | Vilma Gusikowski | Chat | influencer | - | —Skipped | — | — | — | May 26, 2025 | - |