Electa Nader
norene_frami@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Solved the problem after I had to repeat my issue twice. | 79795531Influencer code not working | May 26, 2026, 5:43 AM | ||
| 3/5 | Issue resolved. Process felt clunky on their end. | 08478328Influencer code not working | May 23, 2026, 7:43 PM | ||
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 22260319Cancel subscription / Auto-replenish | Mar 25, 2026, 6:19 AM | ||
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 02200591Insider tier issue | Feb 14, 2026, 3:16 PM | ||
| 5/5 | Smaller sample sizes that aren't single-use. | 28184934Store experience feedback | Jan 11, 2026, 1:16 PM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 54168508Pro discount enrollment | Dec 2, 2025, 8:07 AM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 63939573Influencer code not working | Oct 26, 2025, 8:20 AM | ||
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 39519233Lost package follow-up | Sep 29, 2025, 8:09 PM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 27134784Cancel order request | Sep 17, 2025, 3:57 PM | ||
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 94321437Birthday gift not received | Aug 31, 2025, 7:45 AM | ||
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 54922428Influencer code not working | Jul 9, 2025, 8:36 AM | ||
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 49961053Allergic reaction concern | Jul 3, 2025, 6:12 PM |