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CustomersElecta Nader

Electa Nader

norene_frami@gmail.com
Tickets37Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Solved the problem after I had to repeat my issue twice.79795531Influencer code not workingElecta NaderKip Schroeder IVMay 26, 2026, 5:43 AM
3/5Issue resolved. Process felt clunky on their end.08478328Influencer code not workingElecta NaderChaz RennerMay 23, 2026, 7:43 PM
5/5Couldn't have been more helpful. Got an Elite member upgrade after one chat.22260319Cancel subscription / Auto-replenishElecta NaderMr. Cade SengerMar 25, 2026, 6:19 AM
9/11Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly.02200591Insider tier issueElecta NaderMiss Amber Hintz Sr.Feb 14, 2026, 3:16 PM
5/5Smaller sample sizes that aren't single-use.28184934Store experience feedbackElecta NaderKip Schroeder IVJan 11, 2026, 1:16 PM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.54168508Pro discount enrollmentElecta NaderGarth DooleyDec 2, 2025, 8:07 AM
5/5Sara helped me build a gift bundle for my mom's birthday. So sweet.63939573Influencer code not workingElecta NaderFaith HilllOct 26, 2025, 8:20 AM
1/5Charged me twice and the agent said it would take 14 business days to refund. Outrageous.39519233Lost package follow-upElecta NaderOscar O'HaraSep 29, 2025, 8:09 PM
4/5Good chat support. Returned product still hadn't been processed when I followed up.27134784Cancel order requestElecta NaderGarth DooleySep 17, 2025, 3:57 PM
1/5The agent argued with me over a clearly broken seal on the product.94321437Birthday gift not receivedElecta NaderTommy KuvalisAug 31, 2025, 7:45 AM
3/5It was fine. Took longer than it should have but eventually got my refund.54922428Influencer code not workingElecta NaderJulie HodkiewiczJul 9, 2025, 8:36 AM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.49961053Allergic reaction concernElecta NaderVilma GusikowskiJul 3, 2025, 6:12 PM
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Properties

Customer
Name
Electa Nader
Email
norene_frami@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
13,971
Lifetime spend
371
Last purchase
Mar 14, 2026
Skin tone
—
Foundation shade
—
Skin concerns
anti-aging
Allergies / restrictions
—
Favorite brands
Le Labo, Rare Beauty, Maison Margiela
YTD spend
—
App installed
No
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
240
Total orders
2
Preferred category
fragrance
Tickets
Tickets
37
Last seen
May 22, 2026
Responses
Avg rating
3.92