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CustomersClaire Wiegand

Claire Wiegand

lynette_anderson73@gmail.com
Tickets35Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Resolved after a long wait. Process needs streamlining.61395761Wrong shade sentClaire WiegandMr. Skyla TrantowMay 26, 2026, 1:45 PM
3/5Required more steps than it should have for a simple shade exchange.50092444Discount code not workingClaire WiegandKip Schroeder IVApr 28, 2026, 10:15 PM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.31156725Gift card balance questionClaire WiegandMiss Amber Hintz Sr.Apr 19, 2026, 9:52 AM
4/5Resolved the issue. Wish the agent had offered a discount on the next order given the hassle.45186303Return after 30-day windowClaire WiegandGarth DooleyFeb 13, 2026, 11:03 PM
10/11I tell everyone — Bloom is doing beauty retail right.44266476Gift card balance questionClaire WiegandMr. Cade SengerJan 4, 2026, 6:01 PM
4/5Got my issue handled. Slightly long wait but the agent more than made up for it.83736975Cancel order requestClaire WiegandMr. Cade SengerDec 12, 2025, 10:38 PM
5/5Sara helped me build a gift bundle for my mom's birthday. So sweet.68976041Where is my order?Claire WiegandVilma GusikowskiDec 9, 2025, 1:28 AM
5/5Loved the quiz, loved the recommendations, loved the gift.61600343Lost package follow-upClaire WiegandJulie HodkiewiczAug 31, 2025, 6:17 AM
2/5Not great. The product arrived broken, replacement also broken.63363398Return after 30-day windowClaire WiegandKip Schroeder IVAug 12, 2025, 1:31 PM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.98285579BOPIS order cancelled at storeClaire WiegandMr. Skyla TrantowJul 11, 2025, 9:59 PM
2/5Reward longtime customers more meaningfully.83603958Order arrived damagedClaire WiegandKip Schroeder IVJun 1, 2025, 4:43 PM
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Properties

Customer
Name
Claire Wiegand
Email
lynette_anderson73@gmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
11,794
Lifetime spend
5,010
Last purchase
Apr 24, 2026
Skin tone
fair
Foundation shade
—
Skin concerns
hyperpigmentation
Allergies / restrictions
—
Favorite brands
—
YTD spend
326
App installed
No
App last opened
Apr 19, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
—
Total orders
5
Preferred category
makeup
Tickets
Tickets
35
Last seen
May 22, 2026
Responses
Avg rating
4.27