Claire Wiegand
lynette_anderson73@gmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 65658414 | Allergic reaction concern | Solved | Normal | — | Chat | gift-cardbopisreturns | 9h | ○Sent, no reply | — | — | — | May 22, 2026 | - | ||
| 61395761 | Wrong shade sent | Solved | High | — | conversation-mockup | 5d 11h | ●Responded | 3/5 | 68 | May 19, 2026 | - | ||||
| 50092444 | Discount code not working | Solved | Low | — | wholesaleappreturns | 3h | ●Responded | 3/5 | — | — | Apr 28, 2026 | - | |||
| 80085643 | Wrong shade sent | Solved | Normal | — | loyaltyrefundshade-match | 2d 22h | ○Sent, no reply | — | — | — | Apr 19, 2026 | - | |||
| 31156725 | Gift card balance question | Solved | Normal | — | influencerwholesale | 3h | ●Responded | 4/5 | — | — | Apr 18, 2026 | - | |||
| 02225689 | Influencer code not working | Pending | Normal | — | Chat | damaged | - | —Skipped | — | — | — | Apr 9, 2026 | - | ||
| 56543108 | Allergic reaction concern | Closed | High | — | shade-matchfragrancesamples | 1d 10h | ⊘Not fired | — | — | — | Mar 31, 2026 | Apr 6, 2026 | |||
| 64767140 | BOPIS order cancelled at store | Solved | Normal | — | sampleswholesaleloyalty | 3h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |||
| 42807253 | Address change after shipping | Solved | Normal | — | refund | 1d 15h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |||
| 51846840 | Item authenticity concern | Solved | Normal | — | shipping | 4h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |||
| 91455839 | Price match request | Solved | High | — | wholesale | 2h | ⊘Not fired | — | — | — | Feb 13, 2026 | - | |||
| 45186303 | Return after 30-day window | Solved | High | — | Chat | bopisrefund | 4h | ●Responded | 4/5 | — | — | Feb 13, 2026 | - | ||
| 59871205 | Price match request | Pending | Low | — | shade-match | - | —Skipped | — | — | — | Feb 10, 2026 | - | |||
| 90655285 | BOPIS order cancelled at store | Solved | Normal | — | returnsfragrance | 3d 7h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |||
| 60864692 | Loyalty points not posting | Closed | Normal | — | gift-card | 2h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 26, 2026 | |||
| 44266476 | Gift card balance question | Closed | Normal | — | appviprefund | 1d | ●Responded | 10/11 | — | — | Jan 2, 2026 | Jan 6, 2026 | |||
| 94950490 | App login problem | Closed | Normal | — | Phone | bopis | 6h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 5, 2026 | ||
| 83736975 | Cancel order request | Solved | Low | — | loyaltyinfluencervip | 12h | ●Responded | 4/5 | — | — | Dec 11, 2025 | - | |||
| 68976041 | Where is my order? | Solved | Normal | — | Chat | bopisloyalty | 19h | ●Responded | 5/5 | — | — | Dec 6, 2025 | - | ||
| 28500563 | Missing items in shipment | Solved | Urgent | — | gift-carddamaged | 4h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |||
| 65219391 | Order arrived damaged | Solved | Urgent | — | refundgift-cardshipping | 6h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |||
| 97131309 | Loyalty points not posting | Solved | Normal | — | Chat | samples | 21h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | ||
| 78161973 | Insider tier issue | Solved | Normal | — | Chat | — | 2d 5h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | ||
| 96014582 | Pro discount enrollment | Solved | Normal | — | Chat | shipping | 3h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | ||
| 06270655 | Missing samples in order | Solved | Low | — | Phone | appvip | 2d 5h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | ||
| 44041774 | Insider tier issue | Solved | Normal | — | Phone | — | 6h | ⊘Not fired | — | — | — | Sep 13, 2025 | - | ||
| 46302449 | Allergic reaction concern | Closed | Normal | — | Phone | bopisdamaged | 7d 15h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 22, 2025 | ||
| 24982494 | Store experience feedback | Solved | Normal | — | refundwholesale | 1h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |||
| 23895948 | Lost package follow-up | Solved | Low | — | Chat | shipping | 4h | ⊘Not fired | — | — | — | Sep 6, 2025 | - | ||
| 61600343 | Lost package follow-up | Closed | Normal | — | Phone | — | 22h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 1, 2025 | ||
| 63363398 | Return after 30-day window | Solved | High | — | shade-matchfragrance | 23h | ●Responded | 2/5 | — | — | Aug 11, 2025 | - | |||
| 11758866 | Wrong shade sent | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Aug 10, 2025 | - | |||
| 98285579 | BOPIS order cancelled at store | Closed | Normal | — | Chat | influencershippingwholesale | 1h | ●Responded | 5/5 | — | — | Jul 10, 2025 | Jul 15, 2025 | ||
| 49560272 | Cancel order request | Closed | Normal | — | Chat | shade-matchgift-cardrefund | 3h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 25, 2025 | ||
| 83603958 | Order arrived damaged | Solved | High | — | Chat | vipshipping | 1d 20h | ●Responded | 2/5 | — | — | May 30, 2025 | - |