Claire Wiegand
lynette_anderson73@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Resolved after a long wait. Process needs streamlining. | 61395761Wrong shade sent | May 26, 2026, 1:45 PM | ||
| 3/5 | Required more steps than it should have for a simple shade exchange. | 50092444Discount code not working | Apr 28, 2026, 10:15 PM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 31156725Gift card balance question | Apr 19, 2026, 9:52 AM | ||
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 45186303Return after 30-day window | Feb 13, 2026, 11:03 PM | ||
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 44266476Gift card balance question | Jan 4, 2026, 6:01 PM | ||
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 83736975Cancel order request | Dec 12, 2025, 10:38 PM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 68976041Where is my order? | Dec 9, 2025, 1:28 AM | ||
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 61600343Lost package follow-up | Aug 31, 2025, 6:17 AM | ||
| 2/5 | Not great. The product arrived broken, replacement also broken. | 63363398Return after 30-day window | Aug 12, 2025, 1:31 PM | ||
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 98285579BOPIS order cancelled at store | Jul 11, 2025, 9:59 PM | ||
| 2/5 | Reward longtime customers more meaningfully. | 83603958Order arrived damaged | Jun 1, 2025, 4:43 PM |