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CustomersSophie Feeney

Sophie Feeney

margie_lind51@hotmail.com
Tickets43Responses5
Showing 1 - 5 of 5
Rating
Comment
Ticket
Customer
Team member
Responded
5/5The chat agent walked me through how to layer my new actives without irritation. Above and beyond.86802084Price match requestSophie FeeneyChaz RennerNov 19, 2025, 10:55 PM
10/11Already referred three friends. They all love it too.26032893Order arrived damagedSophie FeeneyJacklyn DareNov 18, 2025, 1:51 AM
5/5They reshipped my order overnight after the package was lost. Top tier.94216538Wrong shade sentSophie FeeneyKatrina JohnsOct 18, 2025, 3:53 AM
3/5Got there. Took a full week which was longer than I'd expect for a missing item.48527297Refund not receivedSophie FeeneyKatrina JohnsAug 5, 2025, 7:05 PM
4/5Helpful, just felt rushed at the end of the conversation.43006718Question about product ingredientsSophie FeeneyKaela FriesenJun 14, 2025, 6:56 AM
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Properties

Customer
Name
Sophie Feeney
Email
margie_lind51@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
3,739
Lifetime spend
130
Last purchase
Apr 1, 2026
Skin tone
deep
Foundation shade
69N
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Fenty Beauty, Sol de Janeiro, Rare Beauty, Le Labo
YTD spend
2,256
App installed
Yes
App last opened
May 19, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
158
Total orders
—
Preferred category
skincare
Tickets
Tickets
43
Last seen
May 21, 2026
Responses
Avg rating
5.40