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4/5

csat response·Aug 8, 2025, 4:52 AM

Survey answers

How satisfied were you with how we handled your request?
4/5
Where did we do well?
Product knowledgeFriendlinessof 5 options
Tell us more about your experience
“Decent. The reply was helpful but I had to ask twice to confirm the refund timing.”

Properties

Response
Rating
4/5
Comment
Decent. The reply was helpful but I had to ask twice to confirm the refund timing.
Responded
Aug 8, 2025, 4:52 AM
Ticket
Ticket
59380950Cancel order request
Customer
Customer
Herman Altenwerth
Team member
Team member
Eula McKenzie