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3/5

csat response·Feb 4, 2026, 8:23 AM

Survey answers

How satisfied were you with how we handled your request?
3/5
Where did we do well?
CommunicationProduct knowledgeof 5 options
Tell us more about your experience
“Resolved but only after I escalated. Should not have taken that long.”

Properties

Response
Rating
3/5
Comment
Resolved but only after I escalated. Should not have taken that long.
Responded
Feb 4, 2026, 8:23 AM
Ticket
Ticket
20413072App crashes at checkout
Customer
Customer
Leo Becker-Dach
Team member
Team member
Lily Raynor