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CustomersLeo Becker-Dach

Leo Becker-Dach

gretchen_kautzer@hotmail.com
Tickets40Responses10
Showing 1 - 40 of 40
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
43738978Discount code not workingClosedLowLeo Becker-Dach—Garth DooleyChat
vipsamples
1h○Sent, no reply———May 5, 2026May 12, 2026
64205976Foundation match helpSolvedNormalLeo Becker-Dach—Mr. Eliza Gerhold IVEmail
gift-card
6h○Sent, no reply———Apr 23, 2026-
03848074Restock alert for backorderSolvedNormalLeo Becker-Dach—Darryl JacobiChat
gift-cardwholesale
5h●Responded5/5——Apr 23, 2026-
02380008Insider tier issueSolvedLowLeo Becker-Dach—Leonard Waters-HowellEmail
shade-match
3h⊘Not fired———Apr 16, 2026-
09982555Discount code not workingClosedNormalLeo Becker-Dach—Tommy KuvalisEmail
refundvip
2d 6h●Responded3/5——Apr 11, 2026Apr 18, 2026
99547378Shipping cost questionClosedLowLeo Becker-Dach—Darryl JacobiPhone
fragrancereturns
5h●Responded5/5——Apr 4, 2026Apr 7, 2026
37710578Discount code not workingPendingNormalLeo Becker-Dach—Vilma GusikowskiEmail
loyalty
-—Skipped———Mar 21, 2026-
18262351Wrong shade sentPendingNormalLeo Becker-Dach—Faith HilllEmail—-—Skipped———Mar 21, 2026-
43429311Order arrived damagedSolvedUrgentLeo Becker-Dach—Vilma GusikowskiChat
wholesaleapp
11h○Sent, no reply———Mar 16, 2026-
14978184Pro discount enrollmentClosedHighLeo Becker-Dach—Tommy KuvalisPhone
loyaltybopis
4h○Sent, no reply———Feb 12, 2026Feb 15, 2026
22910181Question about product ingredientsClosedHighLeo Becker-Dach—Mr. Lonie HudsonEmail
gift-cardloyalty
6h○Sent, no reply———Feb 11, 2026Feb 14, 2026
99144344Refund not receivedSolvedNormalLeo Becker-Dach—Miss Amber Hintz Sr.Email
shade-matchinfluencerbopis
2h●Responded4/5——Feb 7, 2026-
20413072App crashes at checkoutClosedNormalLeo Becker-Dach—Lily RaynorChat
samples
16h●Responded3/5——Feb 3, 2026Feb 11, 2026
46876214Wrong shade sentSolvedNormalLeo Becker-Dach—Vilma GusikowskiChat
damaged
17h●Responded5/5——Jan 29, 2026-
54591345Loyalty points not postingSolvedUrgentLeo Becker-Dach—Oscar O'HaraEmail
loyaltyinfluencerreturns
5h⊘Not fired———Jan 23, 2026-
77466537Item authenticity concernSolvedNormalLeo Becker-Dach—Leonard Waters-HowellEmail
vip
14h○Sent, no reply———Jan 7, 2026-
54377450Gift card balance questionSolvedHighLeo Becker-Dach—Mr. Lonie HudsonEmail
loyaltygift-cardshade-match
23h⊘Not fired———Dec 31, 2025-
46801874Wrong shade sentSolvedNormalLeo Becker-Dach—Chaz RennerChat
loyalty
2h●Responded5/5——Dec 19, 2025-
13118833App login problemSolvedNormalLeo Becker-Dach—Jacklyn DareChat
refundloyaltyinfluencer
3h○Sent, no reply———Dec 14, 2025-
13233945Refund not receivedSolvedNormalLeo Becker-Dach—Mr. Skyla TrantowEmail
influencerloyalty
10h○Sent, no reply———Dec 11, 2025-
52923996Foundation match helpPendingLowLeo Becker-Dach—Steve O'ConnerEmail
vip
-—Skipped———Dec 5, 2025-
73317228Question about product ingredientsSolvedNormalLeo Becker-Dach—Eula McKenzieEmail
refundreturnsbopis
5h○Sent, no reply———Nov 23, 2025-
80679442Birthday gift not receivedSolvedHighLeo Becker-Dach—Mr. Skyla TrantowEmail
bopisappdamaged
3h⊘Not fired———Nov 21, 2025-
96439927Gift card balance questionSolvedLowLeo Becker-Dach—Vilma GusikowskiEmail
fragranceinfluencer
2h○Sent, no reply———Nov 3, 2025-
03861608Restock alert for backorderSolvedLowLeo Becker-Dach—Amely PacochaChat
shipping
3h●Responded5/5——Oct 31, 2025-
47153093Price match requestOpenHighLeo Becker-Dach—Eula McKenzieEmail
fragrancerefund
-—Skipped———Oct 25, 2025-
14409217App crashes at checkoutClosedNormalLeo Becker-Dach—Garth DooleyEmail—1h○Sent, no reply———Oct 21, 2025Oct 23, 2025
15935000Wrong shade sentOpenNormalLeo Becker-Dach—Darryl JacobiEmail
damaged
-—Skipped———Oct 20, 2025-
44378127Birthday gift not receivedClosedLowLeo Becker-Dach—Jacklyn DareEmail
vipwholesalesamples
3h○Sent, no reply———Oct 6, 2025Oct 9, 2025
91478885Where is my order?OpenNormalLeo Becker-Dach—Yazmin JastEmail
loyalty
-—Skipped———Sep 24, 2025-
18444006Loyalty points not postingSolvedNormalLeo Becker-Dach—Julie HodkiewiczEmail
refundreturnsapp
3h●Responded4/5——Sep 16, 2025-
83010304Question about product ingredientsClosedNormalLeo Becker-Dach—Julie HodkiewiczChat—2d○Sent, no reply———Aug 30, 2025Sep 8, 2025
27605859Wholesale order questionPendingNormalLeo Becker-Dach—Mr. Skyla TrantowEmail
gift-cardsamplesinfluencer
-—Skipped———Aug 28, 2025-
24760939Insider tier issueClosedNormalLeo Becker-Dach—Vilma GusikowskiEmail—16h○Sent, no reply———Jul 26, 2025Jul 31, 2025
59147633BOPIS order cancelled at storeSolvedNormalLeo Becker-Dach—Mr. Skyla TrantowChat
samplesreturns
22h○Sent, no reply———Jul 15, 2025-
81485004Address change after shippingPendingLowLeo Becker-Dach—Dr. Mandy McLaughlinEmail
app
-—Skipped———Jul 6, 2025-
24970504Price match requestClosedHighLeo Becker-Dach—Mr. Cade SengerEmail
returns
16h⊘Not fired———Jun 13, 2025Jun 19, 2025
29596175Pro discount enrollmentPendingNormalLeo Becker-Dach—Oscar O'HaraChat
sampleswholesaledamaged
-—Skipped———Jun 12, 2025-
12534954Where is my order?SolvedHighLeo Becker-Dach—Oscar O'HaraChat
vip
6h●Responded4/5——Jun 4, 2025-
68979025Shipping cost questionSolvedNormalLeo Becker-Dach—Mr. Cade SengerEmail
samplesgift-card
4h○Sent, no reply———Jun 3, 2025-
Page 1 of 1

Properties

Customer
Name
Leo Becker-Dach
Email
gretchen_kautzer@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
6,918
Lifetime spend
672
Last purchase
Apr 15, 2026
Skin tone
light-medium
Foundation shade
68C
Skin concerns
sensitivity, dryness
Allergies / restrictions
—
Favorite brands
Sol de Janeiro
YTD spend
1,109
App installed
Yes
App last opened
Apr 11, 2026
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
158
Total orders
—
Preferred category
haircare
Tickets
Tickets
40
Last seen
May 5, 2026
Responses
Avg rating
4.30