Leo Becker-Dach
gretchen_kautzer@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43738978 | Discount code not working | Closed | Low | Leo Becker-Dach | — |  Garth Dooley | Chat | vipsamples | 1h | ○Sent, no reply | — | — | — | May 5, 2026 | May 12, 2026 |
| 64205976 | Foundation match help | Solved | Normal | Leo Becker-Dach | — |  Mr. Eliza Gerhold IV | gift-card | 6h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 03848074 | Restock alert for backorder | Solved | Normal | Leo Becker-Dach | — |  Darryl Jacobi | Chat | gift-cardwholesale | 5h | ●Responded | 5/5 | — | — | Apr 23, 2026 | - |
| 02380008 | Insider tier issue | Solved | Low | Leo Becker-Dach | — |  Leonard Waters-Howell | shade-match | 3h | ⊘Not fired | — | — | — | Apr 16, 2026 | - | |
| 09982555 | Discount code not working | Closed | Normal | Leo Becker-Dach | — |  Tommy Kuvalis | refundvip | 2d 6h | ●Responded | 3/5 | — | — | Apr 11, 2026 | Apr 18, 2026 | |
| 99547378 | Shipping cost question | Closed | Low | Leo Becker-Dach | — | Darryl Jacobi | Phone | fragrancereturns | 5h | ●Responded | 5/5 | — | — | Apr 4, 2026 | Apr 7, 2026 |
| 37710578 | Discount code not working | Pending | Normal | Leo Becker-Dach | — |  Vilma Gusikowski | loyalty | - | —Skipped | — | — | — | Mar 21, 2026 | - | |
| 18262351 | Wrong shade sent | Pending | Normal | Leo Becker-Dach | — |  Faith Hilll | — | - | —Skipped | — | — | — | Mar 21, 2026 | - | |
| 43429311 | Order arrived damaged | Solved | Urgent | Leo Becker-Dach | — | Vilma Gusikowski | Chat | wholesaleapp | 11h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - |
| 14978184 | Pro discount enrollment | Closed | High | Leo Becker-Dach | — | Tommy Kuvalis | Phone | loyaltybopis | 4h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 15, 2026 |
| 22910181 | Question about product ingredients | Closed | High | Leo Becker-Dach | — |  Mr. Lonie Hudson | gift-cardloyalty | 6h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 14, 2026 | |
| 99144344 | Refund not received | Solved | Normal | Leo Becker-Dach | — |  Miss Amber Hintz Sr. | shade-matchinfluencerbopis | 2h | ●Responded | 4/5 | — | — | Feb 7, 2026 | - | |
| 20413072 | App crashes at checkout | Closed | Normal | Leo Becker-Dach | — |  Lily Raynor | Chat | samples | 16h | ●Responded | 3/5 | — | — | Feb 3, 2026 | Feb 11, 2026 |
| 46876214 | Wrong shade sent | Solved | Normal | Leo Becker-Dach | — | Vilma Gusikowski | Chat | damaged | 17h | ●Responded | 5/5 | — | — | Jan 29, 2026 | - |
| 54591345 | Loyalty points not posting | Solved | Urgent | Leo Becker-Dach | — |  Oscar O'Hara | loyaltyinfluencerreturns | 5h | ⊘Not fired | — | — | — | Jan 23, 2026 | - | |
| 77466537 | Item authenticity concern | Solved | Normal | Leo Becker-Dach | — | Leonard Waters-Howell | vip | 14h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | |
| 54377450 | Gift card balance question | Solved | High | Leo Becker-Dach | — | Mr. Lonie Hudson | loyaltygift-cardshade-match | 23h | ⊘Not fired | — | — | — | Dec 31, 2025 | - | |
| 46801874 | Wrong shade sent | Solved | Normal | Leo Becker-Dach | — |  Chaz Renner | Chat | loyalty | 2h | ●Responded | 5/5 | — | — | Dec 19, 2025 | - |
| 13118833 | App login problem | Solved | Normal | Leo Becker-Dach | — |  Jacklyn Dare | Chat | refundloyaltyinfluencer | 3h | ○Sent, no reply | — | — | — | Dec 14, 2025 | - |
| 13233945 | Refund not received | Solved | Normal | Leo Becker-Dach | — |  Mr. Skyla Trantow | influencerloyalty | 10h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |
| 52923996 | Foundation match help | Pending | Low | Leo Becker-Dach | — |  Steve O'Conner | vip | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 73317228 | Question about product ingredients | Solved | Normal | Leo Becker-Dach | — |  Eula McKenzie | refundreturnsbopis | 5h | ○Sent, no reply | — | — | — | Nov 23, 2025 | - | |
| 80679442 | Birthday gift not received | Solved | High | Leo Becker-Dach | — | Mr. Skyla Trantow | bopisappdamaged | 3h | ⊘Not fired | — | — | — | Nov 21, 2025 | - | |
| 96439927 | Gift card balance question | Solved | Low | Leo Becker-Dach | — | Vilma Gusikowski | fragranceinfluencer | 2h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |
| 03861608 | Restock alert for backorder | Solved | Low | Leo Becker-Dach | — |  Amely Pacocha | Chat | shipping | 3h | ●Responded | 5/5 | — | — | Oct 31, 2025 | - |
| 47153093 | Price match request | Open | High | Leo Becker-Dach | — | Eula McKenzie | fragrancerefund | - | —Skipped | — | — | — | Oct 25, 2025 | - | |
| 14409217 | App crashes at checkout | Closed | Normal | Leo Becker-Dach | — | Garth Dooley | — | 1h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 23, 2025 | |
| 15935000 | Wrong shade sent | Open | Normal | Leo Becker-Dach | — | Darryl Jacobi | damaged | - | —Skipped | — | — | — | Oct 20, 2025 | - | |
| 44378127 | Birthday gift not received | Closed | Low | Leo Becker-Dach | — | Jacklyn Dare | vipwholesalesamples | 3h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 9, 2025 | |
| 91478885 | Where is my order? | Open | Normal | Leo Becker-Dach | — |  Yazmin Jast | loyalty | - | —Skipped | — | — | — | Sep 24, 2025 | - | |
| 18444006 | Loyalty points not posting | Solved | Normal | Leo Becker-Dach | — |  Julie Hodkiewicz | refundreturnsapp | 3h | ●Responded | 4/5 | — | — | Sep 16, 2025 | - | |
| 83010304 | Question about product ingredients | Closed | Normal | Leo Becker-Dach | — | Julie Hodkiewicz | Chat | — | 2d | ○Sent, no reply | — | — | — | Aug 30, 2025 | Sep 8, 2025 |
| 27605859 | Wholesale order question | Pending | Normal | Leo Becker-Dach | — | Mr. Skyla Trantow | gift-cardsamplesinfluencer | - | —Skipped | — | — | — | Aug 28, 2025 | - | |
| 24760939 | Insider tier issue | Closed | Normal | Leo Becker-Dach | — | Vilma Gusikowski | — | 16h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 31, 2025 | |
| 59147633 | BOPIS order cancelled at store | Solved | Normal | Leo Becker-Dach | — | Mr. Skyla Trantow | Chat | samplesreturns | 22h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - |
| 81485004 | Address change after shipping | Pending | Low | Leo Becker-Dach | — |  Dr. Mandy McLaughlin | app | - | —Skipped | — | — | — | Jul 6, 2025 | - | |
| 24970504 | Price match request | Closed | High | Leo Becker-Dach | — |  Mr. Cade Senger | returns | 16h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 19, 2025 | |
| 29596175 | Pro discount enrollment | Pending | Normal | Leo Becker-Dach | — | Oscar O'Hara | Chat | sampleswholesaledamaged | - | —Skipped | — | — | — | Jun 12, 2025 | - |
| 12534954 | Where is my order? | Solved | High | Leo Becker-Dach | — | Oscar O'Hara | Chat | vip | 6h | ●Responded | 4/5 | — | — | Jun 4, 2025 | - |
| 68979025 | Shipping cost question | Solved | Normal | Leo Becker-Dach | — | Mr. Cade Senger | samplesgift-card | 4h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |